GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone came within 24 hours. Excellent condition ! Will defiantly use again!”

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Posted 4 years ago

“Quality value for money product will always come back customer service has been outstanding”

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Posted 4 years ago

“Brilliant service. I had a few questions as I was worried about ordering my phone and they helped very much to satisfy me in what I wanted. Best service I have had in a long time, especially in the build up to Christmas, it was extraordinary :)”

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Posted 4 years ago

“Quick service and a few extras included in the box. My daughter will be delighted on 25th!”

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Posted 4 years ago

“I've had bad experiences buying refurbished smart phones before so I carefully reviewed the feedback and got in touch with grade mobile in advance of my purchase. The customer service has been impeccable throughout. I received my iPhone x exactly as described and super quickly. I will be returning to grade mobile and highly recommend them.”

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Posted 4 years ago

“Like new, tiny little scuff on the corner of phone but for the money I’ll take that. Pleased with purchase.”

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Posted 4 years ago

“I'm so impressed with Grade Mobile. I've been stung before buying reconditioned phones online so I was dubious and carefully read the reviews as well as made contact with Grade Mobile. The team were helpful and fair. The deal was a good one. The phone arrived quicker than expected, well packaged and matched the description perfectly. Thank you, I know where to come when I need to replace any devices in future. Merry Christmas!”

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Posted 4 years ago

“I ordered an iPhone 7 and the first dispatch was locked which meant I couldn't use it on my network. As this was for work I called and Shannon very clearly understood the urgency and managed to find a way to get me a replacement. Her customer service was excellent. I understand mistakes can happen but what's important is how you rectify them and Grade Mobile did this to my satisfaction.”

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Posted 4 years ago

“Grade mobile provided a great customer experience for an item I purchased over 6 months ago , the item developed a fault and they arranged a hassle free return and repaired the device and returned it working perfectly. I would highly recommend them and I will return as a customer.”

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Posted 4 years ago

“Don’t usually write reviews but was so impressed with the service and product that I feel I should! First time that I have used this company .. bought a phone for my son for Christmas.. put a note to say that on my order and the product arrived in almost perfect condition (tiny scratch on the top of the phone that my other son noticed but I didn’t!). The product was as new in an Apple box and charged... thank you so much .. will be recommending your company 😁”

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Posted 4 years ago

“Slightly late delivery but phone was in excellent quality”

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Posted 4 years ago

“Iphone 7 works well good condition but battery abit weak runs at 87%.”

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Posted 5 years ago

“Very fair price and lovely staff”

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Posted 5 years ago

“Very fast delivery”

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Posted 5 years ago

“Bang on the money really, no way I can fault these guys they're good at what they do”

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Posted 5 years ago

“Exactly what I was looking for, and the quality was excellent”

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Posted 5 years ago

“Great customer service and the iphone was exactly as described.”

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Posted 5 years ago

“I’ve bought a Apple iPhone 8 Plus 64gigs and I love it! Can’t wait to get my next phone. I like the XS Max.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Good phone. A few more scratches than what was described on its screen but nothing major. Delivered quickly and sold at a decent price.”

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Posted 5 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews