GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I need to return it to make the exchange because the phone has already been replaced the screen and the information that it was not possible to confirm if the screen is original.”

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Posted 3 years ago

“What a great phone at a good price”

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Posted 3 years ago

“Ordered an XR and an 11 for me and my partner. Actually so impressed the quality of the phones, they’re basically brand new for more than half the price! Deffo recommend”

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Posted 3 years ago

“Had the phone within a couple of days Looks in good condition even though it is a refurbished phone I’m sure the daughter will love it for Christmas definitely going to buy another thanks”

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Posted 3 years ago

“Brought a grade b iPhone XS Max and I’m so pleased the quality is amazing I will definitely be buying from these lot again Superb services definitely recommend”

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Posted 3 years ago

“Phone looks brand new. Teenage daughter over the moon with it. Will use grade mobile for youngest first phone and will definitely recommend grade mobile to others.”

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Posted 3 years ago

“This is second phone I had fast delivery and phones work perfect well recommended”

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Posted 3 years ago

“Very quick service and phone working well”

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Posted 3 years ago

“Received phone more like a poor than a good and speakers were filled with dirt and dust so could hear much”

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Posted 3 years ago

“Amazing service and fast delivery, phone was immaculate 5 stars”

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Posted 3 years ago

“Very pleased with my iphone5 Thank you”

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Posted 3 years ago

“Great phone grade b few marks as stated but apart from that looks fab”

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Posted 3 years ago

“Great”

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Posted 3 years ago

“your customer service is terrible and disgusting i was lied to that the phone was gonna get here the next day. not only did i not receive the phone for two days (which i have not still gotten yet by the way) it has not been transported to the town i live in hence i cannot even opt for a collection option. it is better to tell the truth than sell people lies, you might as well be label yourselves as SCAMMERS.”

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Posted 3 years ago

“Very pleased with my phone purchased through klarna”

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Posted 3 years ago

“Great service. Phone is great except slight wear on one side but it was b grade and I use a cover so thumbs up very happy”

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Posted 3 years ago

“Brilliant x”

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Posted 3 years ago

“More than happy with my purchase Thankyou”

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Posted 3 years ago

“The product is faulty and the number in the email for customer service is no longer their number”

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Posted 3 years ago

Hi Dawn, Thank you for your feedback and for taking the time to share your review. I am really sorry about the wrong number on the documentation, but I can see that you managed to reach us via our email address and a member of our team has already provided you with our return appendix. If you need further assistance, please do let us know or respond back to your initial thread that we have responded to. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

“Thank you great product, came in good protective packaging and fast. My son was over the moon. Thank you and keep up the good work. 👍🏾”

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Posted 3 years ago

Hi Saroop, We can’t thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please don't hesitate to contact us at sales@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews