GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was rather skeptical when I had read some of the reviews, however I’m a firm believer in always giving companies a chance. Phone arrived in immaculate condition, delivery arrived early, right on schedule, handset works fine. Battery Health optimum.”

Helpful Report

Posted 4 years ago

“Got my phone 2 days after ordering it ... works perfect ... would buy from here again”

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Posted 4 years ago

“No next day delivery. Sent an I phone max with a non working face id recognition.. customer service number just gives a recorded message and then hangs up. Appaling service from sn appaling company. AVOID this company.”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Sent my phone to them in perfect condition and 88% battery health. They replied with what sounds like their usual script of scratches on screen and battery need replacing. I asked for photos of the scratches as i took photos before sending and knew the screen didn’t have any. They tried to knock around £70 off the quote. I asked for it to be sent back and now it’s worth a lot less if i recycle it due to the delay. Funnily enough the phone returned to me has no scratches at all on the screen. The phone in the photo wasn’t even mine. I have raised this in 3 e-mails now and no explanation given. Avoid, absolute scammers. No phone line and take ages to reply.. not 24 hours.”

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Posted 4 years ago

“Ordered samsung 8 unlocked with 128gb Recieved Samsung 8 locked to vodaphone, 64gb and a iPhone charger not happy at all”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“How did u do well you sold me a 239.99 iPhone 7plus that doesn't even switch on I have taken it to a shop to find it is missing the charging port completely. Your phone numbers don't work you don't respond to emails with any useful information. I'm absolutely disgusted you robbed me blind and ignored me and I'm even more out of pocket which you will be compensating for believe me I've contacted trading standards and police and I will be calling to see you in person start with you owain. You have my details I suggest you ring me asap Only getting 1 star just so I can leave review. People do not buy from this company they are rip off merchants”

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Posted 4 years ago

“Great refurbished phone, works perfectly. No scratches or any cosmetic issues whatsoever, would recommend”

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Posted 4 years ago

“Great service. Phone in great condition.”

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Posted 4 years ago

“Absolutely shocking! Phone was in diabolical condition tried contacting them NO ANSWER. Avoid like the plague”

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Posted 4 years ago

“In it for the giveaway.”

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Posted 4 years ago

“Just in it for the giveaway .”

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Posted 4 years ago

“In it for the giveaway.”

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Posted 4 years ago

“They are amazing , so so happy would definitely recommend to anyone who is looking for a phone , the prices are unmatched , can’t beat it !!!”

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Posted 4 years ago

“An amazing phone mobile seller! Refurbished phones from here are almost better than BRAND NEW! Definitely recommending anyone who needs a phone to come to Grade Mobile, it's a no brainer!”

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Posted 4 years ago

“First took days to acknowledge recipt of recieving the phones, then Offered a 1/3 less on each of the 3 devices sent in, tried claiming all 3 required new batteries (apple HAVE verified the batteries are fine!) and 2 were damaged even tho NONE are damaged at all! Took days to reply to emails! Finally got my handsets back but scam of a company! DO NOT USE!”

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Posted 4 years ago

“Really really good orginized website, easy to use and electronics are at a very reasonable price.”

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Posted 4 years ago

“This is a scam company - ignore all the false 5 stars here and elsewhere. They make a high offer to get you to send the phone and then make a much reduced offer based on generic 'fault' reports hoping you'll agree to the huge reduction to save hassle. They then ignore your requests for the phone to be returned. I've sold many phones and tablets over the years without any problems but this company really sucks.”

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Posted 4 years ago

“Quick & efficient service, got my phone the day after ordering in fantastic condition & I’ve had no problems so far”

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Posted 4 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews