GreatArt Reviews

Name: GreatArt
Address: Normandy House,1 Nether Street,Alton, Hampshire
Rating: 2.54

2.5 Rating 35 Reviews

37 %

of reviewers recommend GreatArt

Company Reviews

Questions

Metrics

2.5

Based on 35 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0843 357 1572

Email:

welcome@greatart.co.uk

Location:

Normandy House,1 Nether Street,Alton
Hampshire
GU34 1EA

Write Your review

Tell us how GreatArt made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to a fantastic free life drawing class there, they had an amazing range of products and everyone was really friendly. Best art shop in town hands down”

Helpful Report

Posted 5 years ago

“Fantastically good prices already but they also have a lot of sales so worth signing up to the newsletter - I have just made the most of the 20% off for the Bank Holiday so am super excited to get my stuff. There is an amazing range of art materials online - things I didn't even realise existed! Whilst I do a lot of my shopping online for work I also appreciate popping into the shop to take part free workshops or demonstrations - plus enjoy a free coffee at the doodle table!”

Helpful Report

Posted 5 years ago

“Highly recommended. Always a good deal on canvas and materials with discount card; the sales are even better. Great location, lovely staff, free coffee, pizza, ice cream...”

Helpful Report

Posted 5 years ago

“Excellent customer service, friendly staff and a truly amazing range of products available! They have some great workshops on a wide range of different styles of art and hobby's.”

Helpful Report

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

“Regular offers and free delivery over £40.”

Helpful Report

Posted 5 years ago

“A huge range of art supplies.”

Helpful Report

Posted 5 years ago

“Easy to use, great offers and delivered in 4 days!”

Helpful Report

Posted 5 years ago

“They have everything for your art! Their staff is very friendly and knowledgeable. I usually go to their store in London and occasionally place my order online. Always a pleasure!”

Helpful Report

Posted 5 years ago

“This company is absolutely useless! EVERY time I order from them I get the same result so I try to avoid them at all costs but sometimes they are the only place that have the items I require. As usual it has been a catalogue of errors from the get go. No email confirmation of the order, no invoice, no notification that the order has been dispatched, no tracking number, either as a link or on my account page and so on and on. At each and every stage I've had to chase up what's happening with it, they sent some of it which turned up with no notification so I wasn't expecting it... luckily I was home but I've had parcels left in the rain before now which is not good for canvases! Delivery was supposed to have been handled by UK Mail which is in the process of being taken over by DHL, but they decided to hand my parcel over to Royal Mail and now it's missing! Then I phoned G.A customer services, which is a PREMIUM COST NUMBER I might add, only to get more flannel about depending on when in the day it's handed over to R.M it may delay delivery by another day so now I have no choice but to allow an extra day for something I paid for nearly two weeks ago. Furthermore, they are VERY sneaky and don't tell you your order isn't coming from within the UK but usually Germany. The service is shocking and not good enough and I advise everyone not to use them.”

Helpful Report

Posted 5 years ago

“Ordered 2 weeks ago and still not received - apparently details were missed off so it was returned to sender. Now have to wait even longer to be reshipped.”

Helpful Report

Posted 6 years ago

“Generally the products are good, delivery is very slow though, as products are coming from Germany to the UK.”

Helpful Report

Posted 6 years ago

“I get most of my art supplies I need from Great Art, the site is easy to use. Delivery is always quick with no problems. Thank you Great Art I enjoy shopping with you.”

Helpful Report

Posted 6 years ago

“Great service. I had problems accessing their website, but when I called I was given the same 20% discount that applied to internet sales. Quality products that I have problems finding anywhere else. Thank you.”

Helpful Report

Posted 7 years ago

“Best art shop in London. Besides all the things that you can find there, their staff is very assertive and ultimately really cool people.”

Helpful Report

Posted 7 years ago

GreatArt is rated 2.5 based on 35 reviews