Login
Start Free Trial Are you a business?? Click Here

Green Flag Reviews

2.1 Rating 301 Reviews
B
Happiness Grade
B

Customer Service - Good

77.14%
Industry Average
Excellent service, kept informed of time of arrival and advised of the problem. Pleasant service man also.
posted 3 weeks ago - Jayne Hughes
this is my first time of using Green Flag since joining and I have to say I received 5🌟 service all round.
posted 1 month ago - Paul Ridley
I called for assistance to get 125 miles home following an emergency situation in India where I developed an infection in a leg wound. I couldn’t drive and decided to contact Green Flag to seek assistance. The response was a driver to drive my car and myself home to be admitted to hospital. The driver was on time as arranged. An excellent service and very much appreciated Incident number 2207937
posted 2 months ago - Deedee
Excellent efficient quick service. I was waiting at home for homestart but waited less than 1hour for the mechanic to arrive. The battery problem was quickly diagnosed and advised to go and get the old battery replaced. I was kept informed of the ETA of the mechanic by text and phone Thank you Green Flag and Richford motor services.
posted 4 months ago - Anonymous
Two cyclists taking up the complete road as I rounded bend caused me to burst a tyre whilst avoiding them. Green Flag were there within minutes. Will, a very polite, efficient, young man with excellent people skills, had me back on the road in no time. Fabulous service. The same when I’ve used Green Flag before. Well done.
posted 6 months ago - Rosalie Madel
A technician whose name is Colin came out today and I was very impressed with the service that he provided..Mrs hill b496px Many thanks
posted 8 months ago - Mrs j. Hill
Reasonable priced policy. Had policies several years but only had to use once and the service using nearest local recovery was very good. Like their ease of contact and clear policy details.
posted 8 months ago - Revelyne Fenner
So in our book Green Flag deserves a terrific pat on the back for their superb service to us.
posted 9 months ago - Graham Voss
As soon as i spoke to Green Flag about using the mayday recovery service (as my car had failed on holiday in the lake district) i was impressed with their service from then on,down to the very last minute i was updated by them about their time of arrival. They arrived within a 1 hour window of when they said would 2 days earlier. I was very happy with their professional service ! Frank garvey
posted 9 months ago - Frank garvey
I was very happy with the customer service provided by the technician called Dale I had a flat tyre on Acklam rd Thornaby-on-Tees, he was vey good at keeping me informed before he arrived ,a very pleasant lad , he was very organised , and efficient , arrived exactly when he said he would , I was very pleased with the service 10 out of 10
posted 10 months ago - Anonymous