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Green Flag Reviews

2.1 Rating 273 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.64%
Industry Average
Two cyclists taking up the complete road as I rounded bend caused me to burst a tyre whilst avoiding them. Green Flag were there within minutes. Will, a very polite, efficient, young man with excellent people skills, had me back on the road in no time. Fabulous service. The same when I’ve used Green Flag before. Well done.
posted 1 month ago - Rosalie Madel
A technician whose name is Colin came out today and I was very impressed with the service that he provided..Mrs hill b496px Many thanks
posted 3 months ago - Mrs j. Hill
Reasonable priced policy. Had policies several years but only had to use once and the service using nearest local recovery was very good. Like their ease of contact and clear policy details.
posted 3 months ago - Revelyne Fenner
So in our book Green Flag deserves a terrific pat on the back for their superb service to us.
posted 3 months ago - Graham Voss
As soon as i spoke to Green Flag about using the mayday recovery service (as my car had failed on holiday in the lake district) i was impressed with their service from then on,down to the very last minute i was updated by them about their time of arrival. They arrived within a 1 hour window of when they said would 2 days earlier. I was very happy with their professional service ! Frank garvey
posted 4 months ago - Frank garvey
I was very happy with the customer service provided by the technician called Dale I had a flat tyre on Acklam rd Thornaby-on-Tees, he was vey good at keeping me informed before he arrived ,a very pleasant lad , he was very organised , and efficient , arrived exactly when he said he would , I was very pleased with the service 10 out of 10
posted 5 months ago - Anonymous
I just want thank Green Flag for their very prompt service today , I had a call back within minutes to see if I could sort the issue out by one of the technicians taking me through how to fix the problem, couldn’t be resolved so advised would send someone out , text message came through straight away advising will be by 16.
posted 9 months ago - Gill
I carnt thank them enough very professional service.
posted 9 months ago - Margaret Donnell
I have today called out Green Flag as my battery was flat This is a first time call out with them The service was excellent they kept me updated and arrived as stated. Jack attended very polite and helpful. He arrived in a yellow Manchatts van thank you Jack excellent service
posted 10 months ago - ""
Joined Green Flag a month ago after a big issue with the the AA after 33 years membership ! I had a flat battery and called Green Flag. The call was answered within 20 seconds and was told a mechanic would be with me within 90 minute but arrive 30 minutes later sorted the problem and was friendly. 1/3 the price of the AA and the service was just as good !
posted 10 months ago - clive greatwich