Green Motion Reviews

Name: Green Motion
Rating: 2.32

2.3 Rating 957 Reviews

34 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.3

Based on 957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Green motion have billed me 60 pounds for a toll crossing notification, its a bit much, don't you think!”

Helpful Report

Posted 21 hours ago

“Use the company on a monthly basis, good service and cars, I regularly see new customers who don’t read their agreements before arrival and end up having bad experiences when they don’t understand the terms for deposits, insurance and having ID and credit cards, these are a must for car hire. It’s not the person behind the desk that’s to blame, they are following their company policy.”

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Posted 1 day ago

“Godd quality car at a reasonable rate”

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Posted 1 day ago

“Excellent overall service. Very helpful staff, efficient service, very nice car at an affordable rate.”

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Posted 1 day ago

“Great service. Will definately use Green Motion again.”

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Posted 1 day ago

“It was a nice experience. fast registration, the car as requested and neat.”

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Posted 1 day ago

“Good and friendly service. Everything was explained and the car was great. No hassle.”

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Posted 1 day ago

“Friendly checkin, car good, good service and explanations. I will do again without problem. Thank you.”

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Posted 1 day ago

“Great car, easy access and great service”

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Posted 1 day ago

“When travelling back to UK, I always now use Green Motion. Easy to deal with, courteous staff and most importantly honest.”

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Posted 1 day ago

“Helpful rep. and fast pickup and drop off”

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Posted 1 day ago

“Fast service, availability”

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Posted 1 day ago

“Always very happy from the service, the staff is polite and proactive, taking the extra mile to help when possible.”

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Posted 2 days ago

“Fantastic service , very helpful will definitely use again”

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Posted 2 days ago

“Quick and efficient, as usual.”

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Posted 2 days ago

“Auto e servizi chiari e perfetti”

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Posted 2 days ago

“Nous avons loué une voiture avec Green Motion aéroport de Gatwick une semaine en février 2025 et avions souscrit, à la réservation, une extension de garantie assurance. La voiture était en très bon état, les transactions ont été fluides au départ et au retour de la voiture. Le personnel très serviable a été patient quand nous avons peiné à trouver quelle carte bancaire permettait de bloquer l'argent pour une franchise éventuelle : argent qui n'est jamais apparu dans nos relevés car nous avons rendu la voiture sans dommage. Le prix de la location + extension de garantie assurance reste vraiment bas et compétitif par rapport à ce que nous avons payé dans d'autres pays où on nous a quasiment contraint à rajouter des options sur place très onéreuses ! L'agence n'est pas sur place à l'aéroport mais un minibus, à l'aller comme au retour, nous a prestement pris en charge depuis ou jusqu'au terminal aéroportuaire. Que du positif : je recommande vivement l'agence Green Motion de Gatwick !!!”

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Posted 2 days ago

“Very good and smooth. Collection and dropping off was great”

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Posted 2 days ago

“I only ever use my credit card for blocking on a car rental.. a few weeks after my rental finished, my card was tried to buy something in the Birmingham area. Could only have been a member of your staff. Luckily my bank noticed this & blocked my card. Will not use Greenmotion again..”

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Posted 2 days ago

“Super professionnel”

Helpful Report

Posted 2 days ago

Green Motion is rated 2.3 based on 957 reviews