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Green Motion Reviews

2.3 Rating 896 Reviews
32 %
of reviewers recommend Green Motion
2.3
Based on 896 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 1 star review on 26th November 2024
Anonymous
Green Motion 1 star review on 26th November 2024
Anonymous
Green Motion 1 star review on 26th November 2024
Anonymous
Green Motion 1 star review on 15th August 2024
Hosam
Green Motion 1 star review on 8th August 2024
Alex
Green Motion 1 star review on 8th August 2024
Alex
Green Motion 1 star review on 11th June 2024
Fionn
40
Anonymous
Anonymous  // 01/01/2019
Excellent service Mr Ali at reception a real gentleman and very helpful and goes the extra mile to make you comfortable and have a good experience thanks Ali
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Posted 2 years ago
Professional and friendly service.
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Posted 2 years ago
Fast and excellent service
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Posted 2 years ago
Efficient and very handy for the airport at a much reduced price. Would highly recommend and definitely will use again.
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Posted 2 years ago
Great service good location now all rentals have been moved from airport car parks. Walk to airport possible but I’d take the free transfer.
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Posted 2 years ago
The Green motion office was very hard to find. Finally i found it in another companys office, there was just a little sign in their window to show that they also managed Green motions rentals. Pick up and return was fast and easy.
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Posted 2 years ago
Must admit I was a little worried when I saw negative comments about hiring from Green Motion, but for me they were excellent, everything went smoothly and for a reasonable price.
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Posted 2 years ago
Piotr was extremely helpful.
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Posted 2 years ago
Great service
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Posted 2 years ago
Good and easy rental
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Posted 2 years ago
Helpful, simple, direct, good value.
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Posted 2 years ago
My experience was at Glasgow airport.Good airport shuttle. Too much upselling. We had booked 2 cars for 5 people as we wanted. They tried to upsell a bigger car. Once is enough not 3 times I had to refuse. Same with extra insurance. I had purchased this with another company and the sales person kept saying oh well I'm not sure if this is good. Clearly a ploy to frighten people into paying them more. Also there fuel policy is shocking. It should be full going out and back. Not your car has 3 bars so comes back with the same. How is anyone meant to know how much 3 bars is. I would also advice taking the video of exterior and interior of the car as mine had way more damage than they had recorded.
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Posted 2 years ago
easy and quick pick up and drop off. Kirsten was very helpful.
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Posted 2 years ago
We were picked up from Sydney airport as promised and given a call to let us know where to go for pick up. The manager was polite and very good explaining our contract. The vehicle was clean and as promised. We took the vehicle back a little early and was welcomed then dropped off at the airport immediately. Thank you for a great service. We will definitely be using your rentals again.
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Posted 2 years ago
Ein schönes tolles Auto! Alles in Ordnung!
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Posted 2 years ago
Great vehicle, helpful staff, easy to communicate with
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Posted 2 years ago
Polite and efficient staff.
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Posted 2 years ago
The handing over and the return were quick and professional. The ladies at service competent and friendly, the car in good condition and reliable.
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Posted 2 years ago
Please please save yourself and avoid them. Horrible service (smirking when I collected the car) horribly dirty car but in a rush so I had to go, refused to inspect car together and just plain bad. And the charges for damages are a clear scam. 845 GBP for replacing windscreen on a seat? Which just happened to be nearly the maximum amount they could hit me for. Did not send actual repair invoice do will struggle to collect from insurer. Life is too short. Avoid them completely. They get a surprising amount of 5 star reviews and 1 star ones. Makes you wonder why that is. Also car given to me had 5 noted and 1 not noted damage. So all the claims about actually repairing everything are likely just claims.... You are probably better off just walking or taking a bus or just not going than use this organisation and it's services
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Posted 2 years ago
Easy to work with the company. Very good price. Not difficult to get from Heathrow to the site.
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Posted 2 years ago
Green Motion is rated 2.3 based on 896 reviews