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Greentrees CaravanStore Ltd Reviews

4.1 Rating 252 Reviews
77 %
of reviewers recommend Greentrees CaravanStore Ltd
4.1
Based on 252 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read Greentrees CaravanStore Ltd Reviews
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Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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The staff are very friendly and efficient.
Helpful Report
Posted 2 years ago
Harry did a terrific home service and advised how we can get more out of what we have, for example putting the wheels onto rubber mats when not in use, reduces the risk of tyre cracks. Superb.
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Posted 2 years ago
Their company advertises that they sell quality approved used motorhomes... they are not to be trusted... how can they advertise a vehicle is approved if it goes on to fail its MOT
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Posted 2 years ago
Amazing service from drop off to pickup these guys have high standards and when you are trusting someone with your pride and joy to do a job these guys are spot on. As soon as you drop your van off it is taken into a lock up straight away and when you go to pick it up it is brought out to you. I would highly recommend these guys to anyone.
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Posted 2 years ago
On site service carried out, no hassle fitting in with us the customer. Recommend this as it appears a more personal service.
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Posted 2 years ago
Picked up my caravan today, the lady who served us was very helpful and nice. A chap also assisted us and was spot on, thank you both
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Posted 2 years ago
Great service all round from Greentrees, friendly helpful staff. Will definitely use their services again.
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Posted 2 years ago
Just had 2nd service on our 2020 elddis affinity 574 .Very good customer service on arrival and pick up. They also managed to do some warranty jobs which I sprung on them at short notice. Kept very well informed throughout. We have used Greentrees for many years have had 4 new caravans from them ,always had great service and friendly knowledgeable staff. Bruce Knights Norwich
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Posted 2 years ago
Great service did what we wanted
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Posted 2 years ago
This is the second time I’ve had to use Greentrees Caravan Store coach work team, both occasions were not my fault, but that’s another story. Anyway once again the team have surpassed them selves with excellent work, regular (Daily) updates on repair status. The caravan re appears from their workshop looking like new. Would I recommend? 100% yes.
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Posted 2 years ago
Harry the Engineer was very polite and thorough whilst doing his service job that was booked in for
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Posted 2 years ago
Harry who serviced our caravan was again very polite and lovely.. new what he was talking about and very knowledgeable.
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Posted 2 years ago
Fantastic,great customer service and really friendly and helpful staff
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Posted 2 years ago
Had a few issues with motorhome and as ever dealt with it. All very good.
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Posted 2 years ago
It took two visits to diagnose a fridge fault and it’s still not fixed. I’ve spent £170 and lots of time and fuel taking my caravan to Greentrees for them to tell me my fridge doesn’t work which I know anyway. Availability of parts some weeks off and labour time to be added at Greentrees discresion.
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Posted 2 years ago
As always superb customer service. Their prices are reasonable and attention to detail unbeatable.
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Posted 2 years ago
Great service
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Posted 2 years ago
Always use these, good reliable service with a smile, always keep me updated whilst in for service
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Posted 2 years ago
1st time we have used Greentrees, had air-conditioning fitted to our motorhome. Excellent service all round, well done all.
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Posted 2 years ago
Thank you for sorting out my bits and pieces on my new Bailey Cadiz unfortunately still some things missing but we can still use it
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Posted 2 years ago
Greentrees CaravanStore Ltd is rated 4.1 based on 252 reviews