Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.09

4.1 Rating 252 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 252 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

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“I have been with Greentrees for over 25 years and never had anything but good service. 👍”

Helpful Report

Posted 2 years ago

“Very good customer service. Great communication prior to and during the service keeping me informed of issues arising and given the choice of adding the additional work required or self - fix. Prompt check in and out. Van returned in good/as clean condition as when delivered. Pleased with the service results and work completed.”

Helpful Report

Posted 2 years ago

“Took caravan in for snagging... nothing was too much trouble. Well done to Abbie.”

Helpful Report

Posted 2 years ago

“Once again Greentrees delivered when it mattered. The day before we were due to leave for a 2 week holiday, the sliding bed base fell apart and the bed struts, which support the bed when we lift it, seized solid. They got us in the next day and did a temporary repair so we can still enjoy our holiday which we managed to slip back one day. Well done Greentrees, you are stars!”

Helpful Report

Posted 2 years ago

“Our caravan requires a service, fitting of a PowerMover and sealing of the shower tray. It was all dealt with in the time given. Becky was very knowledgeable and polite, handling both handover and collection very efficiently.”

Helpful Report

Posted 2 years ago

“No trouble booking in for a service, very polite staff. Good communication throughout. Also a couple of months ago we had an electrical problem whilst on site in our new Bailey van. An extremely helpful engineer came out to us on a Saturday and fixed the problem. Excellent service from Greentrees.”

Helpful Report

Posted 2 years ago

“Dropped caravan in for service this morning and collected it this afternoon all done and dusted . Many thanks”

Helpful Report

Posted 2 years ago

“We had a new panoramic roof fitted. After dropping off our Swift caravan the work was completed quickly and was ready to collect the next day”

Helpful Report

Posted 2 years ago

“We had fantastic service, as usual, Becky was brilliant, very efficient and very polite. The whole team from the front to back are great. Thank you.”

Helpful Report

Posted 2 years ago

“Booked in caravan for service with staff on desk very helpful and polite, used the mobile service again excellent with us kept informed with any issues found and completed as required, we can only praise any work and communication and would highly recommend Greentrees”

Helpful Report

Posted 2 years ago

“motor movers great services and after services they stored my caravan for 5 days because I couldn't pick up on the same day as fitting Thank you.”

Helpful Report

Posted 2 years ago

“Excellent customer service all round.”

Helpful Report

Posted 2 years ago

“Staff where plesent and helpful and the work on the caravan was done quickly and and to a good standard”

Helpful Report

Posted 2 years ago

“Super service. Very pleased thank you.”

Helpful Report

Posted 2 years ago

“We had to have a new shower door fitted to our caravan.They ordered it, there was a wait but no fault of their’s . When it arrived they gave us a date to have the door fitted. The handover was prompt and straightforward, and when we collected it the same. The work had been carried out to a professional standard. Would definitely deal with them again.”

Helpful Report

Posted 2 years ago

“The service was fine and the reception staff and technicians were very helpful. However I was less happy that the add on repairs I had asked for weren't done. The reason given was that there wasn't enough time. A poor excuse as they couldn't service the motor mover and there could have used that time.”

Helpful Report

Posted 2 years ago

“Excellent customer service and informed at all stages of the work needed before anything was done. Professional and polite service and will use again.”

Helpful Report

Posted 2 years ago

“Engineer who attended my home to sort out my motor mover was extremely professional and fixed it within half an hour. He explained to me the problem and how to use the mover properly etc as we are newbies to caravanning. Great service”

Helpful Report

Posted 2 years ago

“Greeted by friendly staff, great service and excellent products.”

Helpful Report

Posted 2 years ago

“Very good work”

Helpful Report

Posted 2 years ago

Greentrees CaravanStore Ltd is rated 4.1 based on 252 reviews