Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.09

4.1 Rating 252 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 252 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

Write Your review

Tell us how Greentrees CaravanStore Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“John Purcell, I recently took my Motorhome in for a service and was pleased with the workmanship and the service I received and would like to thank everyone for their caring and professionalism and would recommend them Thanks again for a very good job.”

Helpful Report

Posted 3 years ago

“Many thanks for your excellent after care once again with repairs Eric Knapp”

Helpful Report

Posted 3 years ago

“Shocking service. Interested in selling our caravan and had to chase up 3 times with still no return call or contact. A chance for a company to make an easy profit with very little effort needed 🙈🙈🙈”

Helpful Report

Posted 3 years ago

“Just had our caravan repaired under warranty , fantastic work, not rushed as they kept it longer as Harry wasn't happy with the original work.”

Helpful Report

Posted 3 years ago

“An excellent service and pleasant staff.”

Helpful Report

Posted 3 years ago

“Once again thanks very much for your excellent service from both workshop and costumer service very good job done in good time kind regards Eric Knapp”

Helpful Report

Posted 3 years ago

“Had a gaslow system fitted to my Burstner motorhome today, I got a phone call to say it was ready and arranged a collection time, the engineer showed us how it all worked and made a very tidy job of the fitting. I would use them again and would highly recommend them. Brilliant service once again”

Helpful Report

Posted 3 years ago

“Excellent service had mine done at home so convenient and would recommend this service to everyone Well done harry”

Helpful Report

Posted 3 years ago

“Bought a new bailey phoenix last year has a heating fault , we have been waiting over three months for warranty repair , blaming good old covid. Parts are available on ebay immediately. Also found the special wheel nut key is missing they will not supply foc as shortages have to be reported within 24 hours, only found key missing as i thought i wold check nut for tightness,will not buy off green trees again.”

Helpful Report

Posted 3 years ago

“Excellent service from all the team Harry is a very competent engineer would recommend to everyone Thanks Chris Knapp”

Helpful Report

Posted 3 years ago

“Bought New Caravan from Greentrees, yearly Service is carried out by their Mobile Service Engineer Excellent service always on time polite snd very professional, cannot fault Sales, Service or Spares never had any problems”

Helpful Report

Posted 3 years ago

“Read the reviews and then go to any caravan shop, service agent or other dealer from Norfolk down to Kent and mention the name GreenTrees - each and everyone will tell you to avoid GreenTrees at all costs. Wish I done my research before buying a caravan from them. Apart from having extremely rude staff who cancel scheduled bookings at the last minute without a care for the fact I have taken time of work - they have also not resolved warranty issues since last October. They tell me the parts are not in but I have proof from Bailey Direct they dispatched the parts last November October. This business is to be avoided at all costs.”

Helpful Report

Posted 3 years ago

“Horrible Staff, seamed under pressure to make sale NOT a happy place Prices of All Caravans and Motorhomes Exorbitant”

Helpful Report

Posted 3 years ago

“Just returned from collecting my caravan , and all the modifications have been carried out ATC , new skylight and a brake servicing ahead of a long trip to Scotland. This was our 3 visit to Greentrees over the years, repair , service, and a new van, which we asked the impossible of them, to deliver in 5 days, and Yep they did it on time with great care and professionally, Sale, maintenance departments the front of house handling was great we felt that we were the customer. Till next time Greentrees.”

Helpful Report

Posted 3 years ago

“Staff have been very helpful, but delays in getting parts for repairs has been made worse due to covid lockdown. However once parts arrived jobs were done satisfactorily.”

Helpful Report

Posted 3 years ago

“Had a problem with my on board computer control panel, it was checked today foe a standard charge (which is very reasonable) I was contacted with the details very quickly and arranged pick up. First class service again, very friendly and knowledgable staff. Peter Francis”

Helpful Report

Posted 3 years ago

“We have had multiple problems since we bought our new caravan 5 years ago. Greentrees have stood with us through all of the problems, and ensured warranty work was carried out to the highest standard. At last we have all the problems sorted out and we can enjoy our caravan. Many Thanks to all The Greentrees staff. But a very special thank you to Wanda. Regards Mike & Jenny Willgress”

Helpful Report

Posted 3 years ago

“Great service very friendly staff.”

Helpful Report

Posted 3 years ago

“Just had warranty work carried out looks ok. Wanda was very helpfull got things sorted out for us.thanks again Greentrees.”

Helpful Report

Posted 3 years ago

“First time away in our van turned tap on and it was leaking called green trees they were really helpful arrived there and a guy called Harry changed it for us he was so helpful and knowledgable we were really grateful for his advise and ability!!!”

Helpful Report

Posted 3 years ago

Greentrees CaravanStore Ltd is rated 4.1 based on 252 reviews