Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just was so pleased that I got a 80 sisters card for her birthday thank you so much 😊”

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Posted 2 years ago

“Thank you for the refund always order from your company love your cards”

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Posted 2 years ago

“Very good customer service, prices are reasonable for the beautiful cards. I have been ordering cards for a few years now and will continue to do so.”

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Posted 2 years ago

“I love the cards that I am able to personalize. Also, I love the abundance of choices in each category. I love the choices of the fonts and the colors and the ability to add my own artwork to the card.”

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Posted 2 years ago

“I forgot to include the discount code in my order. I emailed and asked if there was any way that I could still get the discount. A short time later, Taylor emailed me saying that it was all taken care of! Gret costumer service!”

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Posted 2 years ago

“I love that the cards can be customized and personalized. I send my grandsons cards every month and their mom says they love and look forward to the cards. The fact that they are personalized makes them feel special! Prices are very reasonable and customer service is awesome. They respond immediately and have remedied my delivery issues caused by USPS by sending replacement cards free of charge. I will continue to order my cards from GCU.”

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Posted 2 years ago

“I love making personal cards. Beautiful cards selection. This company is so professional and always super helpful with any questions. The quality of the cards are unbelievable.”

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Posted 2 years ago

“They kept working with me. I think your customer service is excellent but I think they are working with a not so excellent software platform and tools. I love the end product when it finally works.”

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Posted 2 years ago

“the Customer Service is amazing as we were able to walk me through my purchase”

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Posted 2 years ago

“I have been ordering cards from Greeting Card Universe for years and have always been extremely happy with every card. On my last order there was a problem with my address and I did not receive a shipping notice. Customer Service was wonderful to solve the problem and are shipping me a duplicate order priority to be sure I receive it in time. My cards will always be ordered from Greeting Card Universe.”

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Posted 2 years ago

“Customer service is extremely helpful. 1 of my cards was not received & they are mailing out next business day! Beautiful cards selection. I will definitely order again!”

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Posted 2 years ago

“Very happy with my order . Lovely card & quality”

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Posted 2 years ago

“Quality, price, design, selection.”

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Posted 2 years ago

“I got the cards yesterday monday in time to mail some of them the others are for my husband. i am in a wheelchair and cannot drive so I depend on mail order. THANKS FOR THE BEAUTIFUL CARDS!!!”

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Posted 2 years ago

“Beautiful card better than expected. Fair price, well packaged & speedy delivery. Would definitely recommend, pleasure to deal with them🙂”

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Posted 2 years ago

“I have been using Greeting Card Universe since the beginning of Covid when the stores were closed and I continue to use them and recommend them to my friends and family. Their customer service is exceptional, I guarentee you wont be disappointed using them and your receipents will be thrilled.”

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Posted 2 years ago

“So hit and miss having your photographs made into greetings cards. Black backgrounds can turn out pale and wishy washy and perfect exposures can become woolly. Not so with this Company. Always not only as good as the original, but often surprisingly better. Add the lovely card quality and decent envelope, plus the ability to personalise and you can be guaranteed a greetings card to be proud of.”

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Posted 2 years ago

“This company is awesome and the customer service is perfect. That’s why I continue to order from them”

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Posted 2 years ago

“Left a "live chat" message asking how to update my payment method. Someone got back to me very quickly and succinctly answered my question.”

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Posted 2 years ago

“Excellent & very kind customer service! Many thanks for your A1 service today, regarding an order "I'd" made a mistake with! It was so good of you to offer to send another card at no cost & keep the wrongly ordered card, that's amazingly good treatment. I can't thank you enough, kind regards Lisa Brenner.”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews