Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. There was a mistake in my order, probably my fault, and they refunded the cost of the card I did not want.”

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Posted 3 years ago

“Refund was made immediately. Will continue be a customer. Price is unbeatable!”

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Posted 3 years ago

“I recieved a really beautiful personalized card from a friend of mine and it made me feel so special. So I asked her where she had it made. When I went on the site I was amazed by the magnitude of card designs available. There are cards for every conceivable thing you can think of. Put it in the search bar and most likely it will be there. Also you're able to customize each one. The prices and promotions are great! Customer service is great as well, above and beyond! There was a mix up on my part on my order and all I had to do was contact them via email and they responded back right away with a solution. I will be telling all my friends and family about Greeting Card Universe! A really satisfying customer!”

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Posted 3 years ago

“Gave me credit for a card that was somehow not what I thought I ordered.”

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Posted 3 years ago

“My access needs to stay blocked cause I’m not allowed on it anymore”

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Posted 3 years ago

“Great selection of cards for all occasions and for all people in your life….customer service is outstanding….I’ve been buying cards from them for 2 years…”

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Posted 3 years ago

“Fantastic, excellent service especially customer service. I have use this company for several years. They are "PRACTICALLY PERFECT IN EVERY WAY" THANK YOU 🙂”

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Posted 3 years ago

“I have been in touch with Taylor and she has given me excellent help. Thanks”

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Posted 3 years ago

“I had to speak with a customer service rep who was very helpful and polite to assist with an issue and the issue was solved the next day Thank you for excellent service”

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Posted 3 years ago

“Cards are great and the customer service is wonderful. My most recent order was more than likely put in the wrong mailbox so I never actually received it. GCU offered to resend the order. Such a nice gesture these days.”

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Posted 3 years ago

“Always a great variety of cards, beautifully personalized. Great customer service, fast shipping.”

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Posted 3 years ago

“I love their assortment of cards for each occasion. I also love the fact that you can personalize them inside and out. I have been giving them out for the last year and a half and I have gotten rave previews over every card I have given!”

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Posted 3 years ago

“THIS IS THEEEEEE GREATEST GREETING CARD WEBSITE OF ALL TIME!!! I GET TO PERSONALIZE MY CARDS!!! WHO DOES THAT?!!! AND THE DISCOUNTS ARE AMAZING! I love choosing just the right card to send to people, and GCU improved on that a million percent because it allows me to customize my cards. I am thrilled, and I’ve suggested this site to friends of mine who also love to send out cards. I'm a huge fan, Marie”

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Posted 3 years ago

“Cards are wonderful and customer service is excellent. I am very fussy about the cards I send and Greeting Card Universe has never let me down. I recommend Greeting Card Universe to everyone!”

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Posted 3 years ago

“Been purchasing from Greeting Card Universe for several years, both personal and company level. Best quality of cards available and the BEST service too. We will continue coming here for a dependable and VERY affordable card.”

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Posted 3 years ago

“I never go to buy greeting cards. Greeting Card Universe is so much more convenient. The artwork on the cards are so unique!”

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Posted 3 years ago

“I usually never had any problems with delivery but this was the first time. I emailed customer service and they let me know it was delivered. I didn’t receive but waited a few more days before emailing that I didn’t get them. They promptly resent and I received my cards in let them 3 days. So thankful to Taylor’s help. I really enjoy ordering from you because the cards are beautiful. Yes again.”

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Posted 3 years ago

“I really dislike going to the store to buy cards...especially with Covid. THIS is SOOOO easy, the printing is done AND it is delivered for LESS then buying them locally!!!!!”

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Posted 3 years ago

“Excellent service quality cards, fast delivery , thank you for a great experience,will.use again.”

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Posted 3 years ago

“I am a very lucky woman to have found this company a couple of years ago on line. I am disabled so I do due store shopping or card shopping because I can not. I found Greeting Card Universe and it's my #1 place to shop. They are fast on shipping and they always have something for everybody. I am so lucky for you, Greeting Card Universe.com. All the best to you, my friends there.”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews