Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Great price! Fast delivery! Thank you!”

Helpful Report

Posted 4 years ago

“A very good selection of cards for many occasions. Especially appreciate the ease of ordering and timely delivery. With the pandemic, not getting out unless necessary. Prices are reasonable for quality cards. Will order again.”

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Posted 4 years ago

“Good quality cards at reasonable cost. Easy to order and reliable fast delivery.”

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Posted 4 years ago

“There is a card for any and every occasion. $th wedding anniversary, new baby brother, gay weddings, alcohol recovery anniversary, ''anniversary'' of death of mother, son, spouse, etc, birthday cards for pets, cards ''from'' pets, Orders always arrive correct and quickly. There is no charge for tailoring the inside message text, font, and color. Prices are very reasonable, The designs are pretty and cute.”

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Posted 4 years ago

“I have always kept a supply of greeting cards in my home for various occasions. Because of Covid I ran out of certain cards. I was delighted to find a card website that was easy to navigate and had a short turn-around time. And, most importantly, the cards are high quality. I have ordered twice and have been very pleased.”

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Posted 4 years ago

“Customer service is outstanding my letter has been held up at the post office but it's not the fault of the company”

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Posted 4 years ago

“Thank you so much for your beautiful cards. I can edit them and say exactly what my feelings are. Your customer service is excellent”

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Posted 4 years ago

“With staying in because I am a senior and trying to be safe, It is a blessing to have your cards sent directly to my family and friends. The fact that I can write exactly what I am feeling in the card is perfect. Your customer service is beyond and above any other company. Great job!!!!”

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Posted 4 years ago

“Be careful they quote 3 to 5 working days delivery and when does not arrive it's 7 to 20 days. Not impressed, I will not use them again.”

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Posted 4 years ago

“I received your cards today, and what great quality! I was afraid with the shutdown I’d have to settle for a plain uninteresting card. The cards I found on your website are amazing! I couldn’t have found anything like them even if stores were open. Price is great, delivery very fast....I’ll be back soon. Best customer service ever!”

Helpful Report

Posted 4 years ago

“The cards ordered arrive within a very short time. There is a lot of choice and cards can even be personalised at no extra cost. Queries are dealt with promptly and efficiently. If one good thing has come out of ‘Lock down’ it is that I discovered Greetings Card Universe only because I couldn't go to the shops!”

Helpful Report

Posted 4 years ago

“I've placed several orders with GCU and have been very pleased. The quality of the cards is fantastic, packaged so they don't get damaged and ship quickly. With the pandemic going on, I have been sending a lot of cards and have never had the response to the cards I've sent as I've had with the ones I've purchased from GCU. Today, while I was browsing their site, I loved the front of a particular card, however, was disappointed when I realized the inside referenced Mother's Day which has passed. Well, KC from customer service reached out to me to let me know that you could actually edit cards to have them reflect what you want them to say if they are not already perfect. I went straight to their site, edited the wording and placed my order. I highly recommend Greeting Card Universe.”

Helpful Report

Posted 4 years ago

“I love your card’s and so do the people I send them too. I responded for a free card with a discount code entered. I saw that my account was charged for the card even with the discount. I complained about this to customer service and a credit was given to my account for a free card. Service here is very good. It is great doing business with you!”

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Posted 4 years ago

“Very happy...The cards are beautiful and if you have a problem customer service responds quickly. I was pleasantly surprised. I had a small issue...guess what no problem. Would order again!!! Thank you!”

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Posted 4 years ago

“The Greeting Card Universe website is great, because the website offers many card selections, which is beneficial! The support staff is very helpful if I make a mistake, such as requesting modifying the ship date, before the card is mailed! Thank you!”

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Posted 4 years ago

“Been a month now of waiting, received nothing! Wasted my time. Cannot recommend this website. I am requesting a refund.”

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Posted 4 years ago

“Why go anywhere else for cards - excellent range and the level of customer service will be difficult to surpass.”

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Posted 4 years ago

“Very happy with cards the choices are very good not been disappointed with any 🤗”

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Posted 4 years ago

“Very satisfied with this service. Individuals receiving cards are pleased.”

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Posted 4 years ago

“Wonderful cards for every occasion and excellent customer service! I love being able to customize them and I am proud to send them to family and friends. The cards in a recent order were bent when I received them so they were immediately resent. Thank you Greeting Card Universe!”

Helpful Report

Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews