Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service especially internationally. I live in Canada and the order came in relatively fast. Order was exactly as on the site (actually, it looked better after receiving it). Personally, I highly recommend Greeting Card Universe for all your card needs!”

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Posted 3 years ago

“My original order was lost. They were kind enough to reorder.”

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Posted 3 years ago

“A great and inexpensive resource, especially for unique and personalized cards!”

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Posted 3 years ago

“Customer service is Great. The cards are high quality. I didn’t receive my last order through the USPS and they offered to replace it free.”

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Posted 3 years ago

“2nd time of buying from greeting card universe.com and I am very pleased yet again ,the speed of delivery is superb and as fast as a heart beat , I would highly recommend this company excellent service thank you.”

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Posted 3 years ago

“Your customer service department is wonderful. They answered my questions immediately. My problem was not resolved. But customer service tried.”

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Posted 3 years ago

“Prior to signing in and placing my order I did fill out the box but must not have taken. Just want to thank you for your prompt response. I'll try to remember to wait til after I sign in. Thanks.”

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Posted 3 years ago

“Thank You for the prompt response. Hopefully it shows up in the next few days....”

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Posted 3 years ago

“FANTASTIC IN ALL FIELDS. ANY QUERIES I HAVE HAD THEY HAVE DEALT WITH THEM EFFICENTLY. I WOULD RECOMMEND THEM EVERY TIME.”

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Posted 3 years ago

“I’ve purchased cards from Greeting Card Universe for quite some time now. For some reason, my recent order got messed up with mailing dates and card recipient addresses for Mother’s Day cards. I sent an email to customer service after hours, and my email was promptly answered and my card order was IMMEDIATELY straightened out for me! The cards offered by your company are outstanding and the price is DEFINITELY less than store bought cards. The delivery time is also on point. I haven’t returned anything for a refund, nor do I expect to.”

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Posted 3 years ago

“My cards were stolen from my mailbox and they replaced them free of charge !!!”

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Posted 3 years ago

“I absolutely love all these cards. I have purchased well over 30 cards all with rave reviews from the recipients. The selection is 2nd to none. Customer Service is phenomenal. AMAZING”

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Posted 3 years ago

“I love that they mail out the cards quickly and right to the recipient. The cards are beautiful , and they have great customer service.”

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Posted 3 years ago

“Love this site and being able to personalize cards with text and photos. Needed a couple of changes made to some cards I had already paid for and Taylor was great at promptly correcting my errors!”

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Posted 3 years ago

“Cute card, quick and pleasant service!”

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Posted 3 years ago

“It is too involved to describe my needs. But what I would like to say is your representatives I had helping me where fantastic, extremely knowled and very, very patience with me, not a person that knows much about computer technology. They were fabulous. Thanks so much!!!!!!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Responded quickly and favorably to a problem I had checking-out with my order.”

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Posted 3 years ago

“Greeting Card Universe is an amazing company! You can find a card for everybody on your card list and being able to personalize it is a bonus. Not to mention that it so convenient to pick out cards from the comfort of home. The cards are delivered usually in 3 days and are packaged nicely. I have never been disappointed and the recipients love them! The price is right and customer service is second to none. Thank you!”

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Posted 3 years ago

“Always please with you beautiful cards for all occasions!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews