Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not know until a week before that my Grandsons were going to Boy Scout Camp. I wanted to send them special cards while they were at camp. Went online and found your website, found great cards and kept my fingers crossed I would get them on time. I ordered them on Sat., they were shipped on Mon. and I received them in time to mail to the boys. Today I ordered 3 cards for when my 3 grandchildren go back to school. Will be ordering more. Loretta”

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Posted 3 years ago

“Just beautiful cards! Love that we can make them extra special for each person in so many different ways! Chat was super helpful when my picture needed resizing! Response time for questions is right on!!! Can’t thank you enough!!”

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Posted 3 years ago

“All your people go out of their way to help. I have talked to Ava, back awhile and recently Taylor and KC. These 3 ladies were so very helpful and in my eyes, outstanding employees. Thank you. Fran”

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Posted 3 years ago

“I have been sending greatly appreciated cards from GCU for about 2 years. They are lovely and their customer service is outstanding!!”

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Posted 3 years ago

“Cards are of very good quality, fast delivery. Emails are responded to within an hour. One item was wrong, correct one received next day. Couldn’t ask for a better service. Suggestion would be they accept £ as they convert from US$ to Sterling, then PayPal also convert using a different rate, to my disadvantage.”

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Posted 3 years ago

“Counting this order, I’ve ordered twice from Greeting Card Universe. I love the option to personalize each card. I had a question regarding receipt of my current order and emailed. I received an almost immediate response. I will definitely be using GCU for all my future greeting cards.”

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Posted 3 years ago

“The card selections are unique, the verses very well written. Their staff incredibly helpful. This is my card company for the future.”

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Posted 3 years ago

“Love the card. So special for our grandson ! Great quality too Thank you”

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Posted 3 years ago

“I've been shopping Greeting Card Universe for years, and never disappointed. There is a card for every occasions. I had a few cards designed for me and was very pleased.”

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Posted 3 years ago

“Hi. I recently purchased ten cards (which offers free shipping) and I am very, very happy with them. This is my first time ordering. I can't even remember where I first found your website. But I am glad that I did. Love my cards. They were very carefully packed for shipping and arrived in excellent condition. Great discounts also. I am definitely purchasing again soon. Thank you. Marianne B. P. S. I couldn't find where to write a review on the website, so I asked by email and was directed here. Perhaps you could post a link to your review companies on your website so it will be easier for customers to leave a review. I am saying this because you are a great company.”

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Posted 3 years ago

“I ordered 6 cards and I'm satisfied with 5 of them. One of the cards has very light printing inside the card. It's barely legitable. I'll try to send a picture”

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Posted 3 years ago

“I so love - love - love these cards and the service provided. What a special way of sending our feelings to those we care about. The cards are so inexpensive compared to the store cards. In the past I remember spending time looking at store cards and leaving because I was not able to find the right one. Well this site is such a terrific solution with personalization. So happy I found this site!”

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Posted 3 years ago

“I approved my card, not realizing I made a typing mistake. I contacted Customer Service who responded quickly and corrected my error. I enjoy the card selections, the card messages, personalization options, the prices and their easy ordering process. I've been ordering them for years and will continue to do so. I am very happy with their service.”

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Posted 3 years ago

“Excellent customer service and fantastic cards. Whenever I need a special card this is where I go to!!!”

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Posted 3 years ago

“From my phone it is more difficult to access all the available options like setting the date to mail and using an address already stored in the app! However, customer service quickly resolved the mail dates for me.”

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Posted 3 years ago

“i keep trying to login to my account and can not, i have asked for a temp login in and have gotten nothing in 3 request. they have told me to check spam and i have but get nothing.”

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Posted 3 years ago

“These good folks provide the absolute BEST Customer Service ever! GREAT selection of cards...no matter WHAT the occasion...customized and personalized within 24 hours...and FAST and courteous shipment! Even the prices are reasonable! Fantastic Organization!”

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Posted 3 years ago

“I have been purchasing cards from Greeting Card Universe for the last couple of years and I love the Unique and Beautiful even special event cards. The fact is, (the price is great and they offer different script for your own messages. The customer service is Wonderful, very caring band courteous. I love purchasing my very special cards from this Wonderful Company. Oh, Also they print cards and mail them as quickly as possible. These are simply the best cards.”

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Posted 3 years ago

“Great variety of cards and if you have any issue with your order, customer service is there and resolves it for you, quickly!”

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Posted 3 years ago

“I sent a question asking about a charge I did not recognize on my MasterCard. KC answered me back within two minutes! Also gave me the information I needed. So; a big thank you to KC, whether that is a male, female, or AI!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews