Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dedication card for my great grandson was amazing very very pleased thank you.”

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Posted 2 years ago

“I sent a message to Customer Service regarding changing shipping from regular to priority and received a response within 10 minutes". AMAZING and appreciated!!! I sent an email to Customer Service regarding the possibility of changing delivery from routine to priority and received a response within 10 minutes!! Amazing and APPRECIATED!!!”

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Posted 2 years ago

“I have found some "hard to find" cards at the Hallmark store in the past, with just one or two to choose from. But now we don't have a Hallmark store in our area. Plus, the Hallmark cards can be very expensive; especially for special cards. I was able to shop at home online and "search" for the subject content I needed. I looked at Walmart first, but it's busy and loud, and it takes a long time to look through the racks.”

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Posted 2 years ago

“Excellent quality, price and customer service!”

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Posted 2 years ago

“I am thrilled to have found this company! in charge of a large event, I didn't know where to begin... announcements, save the date, invitations, thank you notes. Greeting Card Universe had it all! I shopped their inventory and found exactly what was needed, and more! Their Website was extremely user friendly, Ordering was very easy, Payment went through PayPal, no charge for shipping and my order was here in less than a week. Perfect! I even had to reorder more invitations and they had them on file under my account. Reorder took less than 5 minutes! I couldn't be happier!”

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Posted 2 years ago

“I've been ordering cards from Greeting Card Universe for years & I have always been satisfied by the huge selection & beauty of the cards. I only had 1 card this year that was not received. When I questioned it, I was immediately answered. They offered to resend it free of charge. Great service.”

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Posted 2 years ago

“needed customer service when i placed my order-very professional & friendly-received order and the cards are perfect for me-really like the personalization-it makes the cards even more special--not my first order-but don't order often but if i need i will use greeting card universe----thank you”

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Posted 2 years ago

“Lovely cards that you can make your own through personalization. Prompt delivery. Great customer service. I highly recommend Greeting Card Universe.”

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Posted 2 years ago

“I’m known for giving the perfect card. Now I don’t have to go on a hunt to find them, there right at my finger tips. Greeting Card Universe is my new go to place for cards. They are the best in customer service ( helped me with all my little problems) The price and deals you get are unbelievable, along with the quality of these cards. Delivery is always on point . I’ve always been satisfied with my orders.”

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Posted 2 years ago

“Not applicable”

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Posted 2 years ago

“I am so sorry about this , on my bank statement it was not your name, and I didn't recognize the charge. I love your cards !! Again I am so sorry .”

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Posted 2 years ago

“An absolutely wonderful company, great artists, a wonderful, wonderful, customer service department that corrected my spelling error when I called them in a panic. I have used them for birthdays, graduations, anniversaries, and other celebrations. A wonderful, wonderful Company and wonderful, talented artists.”

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Posted 2 years ago

“Beautiful cards and excellent services!”

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Posted 2 years ago

“Great service and very nice cards!”

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Posted 2 years ago

“Selection is incredible. Cards for every and any occasion. Personalization is an awesome feature. Highly recommend!”

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Posted 2 years ago

“It’s great to find cards for almost every occasion at Greeting Card Universe. Was trying to find specific congrats on getting drivers license, earning a scholarship, sixteenth birthday. These were nowhere to be found in retail stores. Even specific loss of pet sympathy cards are scarce. I don’t usually personalize my greetings, but the cards in stock at GCU are perfect as is.”

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Posted 2 years ago

“Every imaginable card…and they’re just beautiful. Customer service is spot on!! Love this company !!!”

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Posted 2 years ago

“The cards are fantastic and are usually cards that cannot be found in stores. Always arrive in a timely fashion.”

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Posted 2 years ago

“I was unable to have an order for one card when I found I already had the card I needed. They decided to give me a full refund.”

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Posted 2 years ago

“Greeting Card Universe is exceptional, in all ways! Selection of cards, quality materials , ease of personalizing your card and delivery when you schedule it.”

Helpful Report

Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews