Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The selection of cards is amazing. Special cards for various events are available. Quality of all cards I have purchased is the best. I also like the option to personalize.”

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Posted 2 years ago

“Great selection, quick & easy delivery. Excellent customer service if any problems encountered. Will continue to use this company for all my greeting card needs.”

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Posted 2 years ago

“Very prompt and helpful”

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Posted 2 years ago

“Customer service absolutely the best. After technical errors on my part they were swift to respond and reassuringly corrected the errors I had made.”

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Posted 2 years ago

“Extremely professional and very good business principals; would never order cards from any other company! Well done and thank you!! Marielena Arroyo”

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Posted 2 years ago

“I just placed my second order with this company. Cards are great, excellent customer service. Would highly recommend!”

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Posted 2 years ago

“I have ordered many cards from Greeting Card Universe. I love to make photo cards. They always have turned out great for me. It's a great place to buy your cards!”

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Posted 2 years ago

“i have sent many cards from Greeting Card Universe. i just contacted them to say i had scheduled my most recent card to ship way to late. i got a response in a very few minutes and they are shipping TOMORROW. a week earlier than i had originally requested. incredible! i love the way these cards can be modified and personalized. the selection couldn't be better.”

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Posted 2 years ago

“I made a mistake on an order I placed on Saturday when customer support was closed. I sent an email & the correction was made Sunday morning before the order was printed. AMAZING customer service!”

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Posted 2 years ago

“They made a mistake and fix it the next day by resending my card free of charge and love the cute rooster I picked out”

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Posted 2 years ago

“So far so good! First time I have purchased from Greeting Card Universe Thank you 😊”

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Posted 2 years ago

“March 14th Very prompt and knowledgable service regarding questions on a future order I intend to place for Easter.”

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Posted 2 years ago

“I am very happy with these cards . Good quality and price”

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Posted 2 years ago

“These are the best cards. I always get lots of compliments. Children and maybe even more so, adults are thrilled that the cards are personalized. I made a mistake on my order. It was too late to fix, but they refunded me anyway. Great company all around.”

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Posted 2 years ago

“They found my highly personalized order that disappeared when I drifted off to sleep. I had neglected to sign into my account which made it extra difficult for them to find but they did and I was extremely pleased. I am always extremely pleased as well with the cards and the speed of receiving my order. Thank you GCU!”

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Posted 2 years ago

“I have ordered cards many times and never had a problem with delivery. I was out of town and when I got back it showed that the package was delivered the week before but I never received the package. You notified the company and they understood and sent out the cards again and I received the cards within a couple of days. Great company to deal with and I will continue to order cards from them.”

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Posted 2 years ago

“Great company with which to deal. My first order for Mardi Gras cards arrived in time to send to my grandchildren to celebrate. Cards are of high quality. My second order seems to have gone astray and I’m waiting for post office delivery guy to tell me what happened, since the cards were not in my mailbox as the tracking said. Meanwhile, I contacted the company to let them know, and they offered to send free replacements. How many companies offer to do that? Not many. So, I will continue to order from here. The fact that you can personalize your order is great. My grandchildren will be getting personalized birthday cards.”

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Posted 2 years ago

“I send lots of cards to family and friends on 6 holidays per year and have done so for several years. I order all the cards I purchase and send out from Greeting Card Universe. The cards are lovely works of art and are greeted with joy and pleasure by the recipients of the 90 to 130 cards I send out each holiday. Best card choices of all! 🌺”

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Posted 2 years ago

“Good service. Quick response. Great choices.”

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Posted 2 years ago

“Greeting Card Universe always delivers PROMPTLY and work with you in creating and delivering especially quality cards and verses for reasonable charges. I am in awe of their Customer Service and again, the quality of their cards plus the selection is wonderful!!!”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews