Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality cards!! Faster and easier than sending from home. Can't beat the prices”

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Posted 4 years ago

“I had a problem with my purchase and it was a long weekend. I called on the following Monday and it was resolved promptly. Very pleased with the service as I am from Canada. Hopefully it comes on time.”

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Posted 4 years ago

“I have ordered cards several times, and love that I can personalize everything. Had a question on an order, and KC responded promptly, and courteously and assured me all was good with my order.”

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Posted 4 years ago

“Extremely good customer service and responded to feedback in a very positive manner. Thank you. It is great to receive such excellent service particularly at this difficult time.”

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Posted 4 years ago

“Thank you for your immediate support to my discount code. Excellent customer service.”

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Posted 4 years ago

“Best customer service I have ever had from a company. Product arrived in only days. There was one discrepancy in the order, and the customer service representative took care of it immediately and cheerfully. This is my new greeting card company!”

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Posted 4 years ago

“Greeting Card Universe is the place to find all your cards that you need for that special occasion. I use to spend lots of time in stores trying to find that special card. Here it's at the touch of your finger with large variety to chose not to mention their speedy delivery!”

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Posted 4 years ago

“Hello, was pleased and surprised at the quality of Easter cards ordered for my three young grandchildren! Great prices for utility work. Thank You, GCU”

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Posted 4 years ago

“My wife and I sent a card to a young friend who is having a birthday. We sent a special message with a Bible verse and signed our name at the bottom of the card. He received the card on time but, on the inside, it had a different message and two unknown people signed at the bottom. When I let greeting card universe know what happened, They made that right, apologized, and send another card. I was pleased.”

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Posted 4 years ago

“Ordered new member card for Ladies Class to send new members. They are perfect!”

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Posted 4 years ago

“My 40 year birthday card was great and also the price and it was delivered in two days. I was very happy with it. Thanks for the prompt service.”

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Posted 4 years ago

“Easy to order. Beautiful selection. Prompt delivery and any concerns addressed efficiently .Will definitely order again . Thank you Greeting Card Universe !”

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Posted 4 years ago

“Provides a great selection of all cards on website.”

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Posted 4 years ago

“I was unaware that I cannot add additional cards to my order. KC from customer service was very helpful and polite. Thank you so much!”

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Posted 4 years ago

“Great selection of cards. Unique and different from others I’ve seen. Many are customizable. Customer service is awesome. My only complaint is when you get to your shopping cart and want to delete an item, I have accidentally deleted the wrong ones and the delete button is above the card, not below like I would think. When this happened, the online support was super helpful. The cards are awesome quality and the price and delivery are great.”

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Posted 4 years ago

“This company is so amazing! Helpful in fixing problems I have had with cards I ordered. Their products are fantastic!”

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Posted 4 years ago

“Customer service was WONDERFUL! Love the cards too!”

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Posted 4 years ago

“A very caring company, excellent service.”

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Posted 4 years ago

“Last year I bought my Aunt's 99th birthday card from Greeting Card Universe. It was personalised beautifully. She made it through the year and her 100th birthday card has just arrived, again beautifully personalised. Here in Hong Kong cards are uninteresting to say the least and very expensive. GCU takes all the hard work out of finding a decent, reasonably priced, card. Thankyou.”

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Posted 4 years ago

“I love your cards!! I bought a Name Day card for my daughter-in-law who is Polish and it was in her language. She was so pleased to receive it! I had looked everywhere for Name Day cards and they were no where to be found until I came across your company. I also had one personalized for my granddaughter who was born on St. Patrick’s Day. It is almost impossible to get a birthday card especially for people born on St. Patrick’s Day other than a regular card. She loved it! The card quality is excellent and I plan to use your company many times in the future!!”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews