Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent. Responses very quick and thorough.”

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Posted 1 year ago

“Prompt email response!😊”

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Posted 1 year ago

“Very happy and though it was my mistake they corrected it without any hassle. Thank you.”

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Posted 1 year ago

“Wonderful customer service. Loads of card choices. I really like the flexibility of mailing directly to the recipient or having it sent to yourself.. Would highly recommend.”

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Posted 1 year ago

“It is a very easy website to use.”

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Posted 1 year ago

“Had issue with postal delivery, Greeting Card Universe resent card free of charge. I would highly recommend this Company for your special card.”

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Posted 1 year ago

“Beautiful personalized cards; friendly customer service and promt response to inquiries pertaining to your order. Repeat customer and will continue to use Greeting Cards for special occasion cards in the future. Happy Customer.”

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Posted 1 year ago

“Great selection of greeting cards and personalizations! Recipients are impressed with the cards they receive. Customer Service promptly helped me correct a problem that was very important to me. Thank you Customer Service and Greeting Card Universe!”

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Posted 1 year ago

“Customer service very helpful.I use this company a lot. Love the cards and such a wide choice for every event.”

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Posted 1 year ago

“Great, personalized, choices, reasonable, responsive.”

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Posted 1 year ago

“It had been a long time since I used them due to illness. They were very helpful in letting me know my culrrent status.”

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Posted 1 year ago

“Always loved this company and their cards. Unfortunately their shipping costs recently have skyrocketed and are out of touch with other card companies especially if you want just one card to give along with a gift. After using them for about 7 years I will no longer buy from them.”

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Posted 1 year ago

“Still awaiting my card but so far the customer service I have received has been very efficient”

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Posted 1 year ago

“No provision to delay sending card. Card sent 1 say early, never arrived anyway. I got what I paid for.”

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Posted 1 year ago

“Everything worked out well, thanks for all your help ! The credit card I gave you was good ! I didn't have to call you, for a fourth time, Yeah ! thanks again !”

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Posted 1 year ago

“Thank you Taylor for fixing my order. Greeting Card Universe always have cards that fit the themes I am looking for. The prices of the cards are so reasonable they are the only ones where I get my cards. Customer service is great, great, great”

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Posted 1 year ago

“Excellent prices on cards which you won’t find in regular shops. Customer service is excellent, I couldn’t find where to put in my Promo code, so ordered without it as I need the cards quickly. I sent an email to say that and they answered nearly immediately and have fixed that out for me. Will certainly use this company again.”

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Posted 1 year ago

“I’ve been treated like a Queen!! Am very pleased with how kind your employees have been to me👏👏”

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Posted 1 year ago

“Great company to deal with! Ordered from them several times now and always get compliments on my cards”

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Posted 1 year ago

“This company is amazing. Love their cards. You are able to personalize your cards. You can add to or change message inside. Delivery is fast. I will be using them often”

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Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews