Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great quality of cards and affordable prices. Very professional I would highly recommend”

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Posted 3 years ago

“KC customer service was "too good to be true"...yet it really exists! The do-over card I received was just perfect and now I can send a beautifully personalized bday card to my niece (the first version was not!) With the fantastic customer service, coupled with your "USPS"( "ur superb posting schedule")...WOW! Thanks, ~S”

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Posted 3 years ago

“Really appreciate being able to personalize cards for special people and occasions. Card selection is great. Support is terrific.”

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Posted 3 years ago

“This company is great to work with. They really want you to be happy with your order. This was my 1st time ordering and I definitely will order again. Great unique cards!! ❤️”

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Posted 3 years ago

“CS went the extra mile to confirm my order after "I" had made an error in my information. They got back to me in less than 4 hrs. I will most definitely order again. Great variety and ability to personalize. Good price point as well.”

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Posted 3 years ago

“Cards are always well done and the customer service is great.”

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Posted 3 years ago

“Every time I get stuck looking for a specific card, or I have another query, KC is always there to assist me. I have ALWAYS HAD GOOD SERVICE. The cards arrive promptly and I could not be more pleased with GCU than I am. I get so many comments from friends who like the unusual cards, the humerus ones and ones for a special occasion. Really recommend them.”

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Posted 3 years ago

“I am particularly pleaded with the quality of cards received and with the wide selection. Will surely order again.”

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Posted 3 years ago

“I have little "extra" time to write a review, but I could write a book about Universe Greeting Cards! This is the time! I have been buying these cards for YEARS and have been sharing with family and friends. The variety of cards is amazing! When one of my grandsons joined the Marines, I found cards for a new Marine and even a graduation card. When another grandson graduated from a satellite college, I was able to personalize his card, University of Washington, Bothell. How wonderful was that! My family and friends LOVE getting our cards because they always contain a personalized message just for them! Sometimes the card says "I" when we need "We" -- no problem, we just personalize it. I don't know if I should mention this, but the price is unbelievable! The PERFECT card, PERSONALIZED, received in the mail amazingly soon, wrapped in bubble wrap and cardboard -- all for a price that is less than I could find a nice card at our local drugstore! What more could you want? I will be a customer forever! I have NEVER been disappointed!”

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Posted 3 years ago

“Thank you for your response. I will review again the cards you have available and choose one that fits the best.”

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Posted 3 years ago

“Very cooperative and very willing to please.”

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Posted 3 years ago

“Customer Service was very helpful and resolved my problem in minutes.”

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Posted 3 years ago

“Greeting Card Universe has beautiful cards and customer service is outstanding. Thank you very much Taylor. The best place to purchase greeting cards. Yours truly Robert Ross”

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Posted 3 years ago

“Greeting Card Universe has been a huge blessing to me. Their cards are beautiful and allow me to add my thoughts. Being able to pick the font and select the print color make choosing the right card that convey my feelings very easy and convenient. The customer service is also great!”

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Posted 3 years ago

“Greeting Card Universe have everything you need. The variety is the best I have seen. Customer service is great. Responded immediately. Price and delivery are A1...🙂”

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Posted 3 years ago

“I learned my lesson. Been a customer of theirs for the last 2-3 years. DO NOT ORDER BULK CARDS. I read all the reviews and most problems were with bulk orders - SAME AS WHAT HAPPENED TO ME. Ordered 9 cards. 2 arrived. 7 didn't. KC was very helpful but I think it's their company's tracking system, not their support group that is the problem.”

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Posted 3 years ago

“Helpful staff, Have picked out cards and personalized them which was fun. Overall saves time,$ and do not have to hunt for a card with the right wording.”

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Posted 3 years ago

“Taylor went above and beyond to help me out! Although Taylor is a relatively new employee of GCU, she is proficient, caring and dedicated to her job as a customer service representative! You couldn't find a better CSR vendor anywhere! BTW GCU's cards are fantastic!”

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Posted 3 years ago

“I'm always able to find greeting cards to fit the occasion.”

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Posted 3 years ago

“I had a bit of a problem cancelling one order, then made another order for less of what I ordered in the first place. Sound complicated? Not for Greeting Card Universe. Problem was sliced, very nicely I might add, within 5 minutes. VERY nice company to do business with....and, very convenient. Thanks so much!”

Helpful Report

Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews