Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service-my card was lost by usps and a new card was created and sent to me. The card was perfect!”

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Posted 4 years ago

“My enquiry as to the shipment of my card order was answered very promptly and pleasantly. In addition, the order was reordered at no extra charge for me. Customer service representative KC could not have been more helpful. It was a pleasure doing business with Greeting Card Universe, & I will continue to order cards from this company.”

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Posted 4 years ago

“I highly recommend this fantastic company. Affordable and blazing delivery service. ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Unheard of!!! When I was asked to rate my experience with GCU, I simply said I hadn't recd my order. The rep discovered there was a glitch at USPS due to my recent move. She then said she would resend my order. LOVE GCU!!!!”

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Posted 4 years ago

“I can always find exactly the right card for any occasion, personalize it, get it in 2-3 days, and get raves for the cards from the recipients!! The total costs no more than a card from the drugstore, and they are totally unique.”

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Posted 4 years ago

“Fantastic Customer Service.”

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Posted 4 years ago

“They mixed up my order and sent the wrong cards to the wrong individuals and this caused me a major issue.”

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Posted 4 years ago

“Good quality product. Quick response to questions.”

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Posted 4 years ago

“Thanks for great service & solving problem. Your cards are lovely Customer Service is OUTSTANDING! Look to ordering again soon! Penny B.”

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Posted 4 years ago

“I accidently deleted 5 cards after spending hours designing. Not only did their Tech Support retrieve them but they also honored the coupon that expired the day I lost them. A+ customer service.”

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Posted 4 years ago

“Had a query concerning my order and typed a message which was answered quite quickly.”

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Posted 4 years ago

“Outstanding response to a concern I had. This company has been top notch every time I have dealt with them. The cards are of excellent quality. Thank you.”

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Posted 4 years ago

“Service Above and Beyond anyone else in the marketplace. The products are top of the line. Who needs Zazzle !!”

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Posted 4 years ago

“Great cards. Great service. Excellent follow up. Great company to order from.”

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Posted 4 years ago

“I’m so glad to have found this site. The cards are of excellent quality and being able to customise special cards is wonderful! Also I am amazed how quickly I received my order. 10/10!”

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Posted 4 years ago

“Lovely cards and excellent people to deal with. Thank you. Chris”

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Posted 4 years ago

“nice cards, sturdy with great designs. I had to email customer service about a damaged card and they are sending a replacement.”

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Posted 4 years ago

“KC of Customer Support answered my question as to how to send the same card to three grandchildren, changing the personalization on each one! I love these cards and everyone to whom I have sent a personalized one loves it. With Covid-19 keeping us at home, Greeting a are a universe has been such a fabulous help. Thank you!”

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Posted 4 years ago

“The Customer Support person told me exactly what I needed to do! These cards are wonderful and everyone to whom I have sent one personalized is surprised and very happy!”

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Posted 4 years ago

“Due to Covid, I’m not going to to many stores but I wanted to get one for my daughter as she made the deans list. Greeting Card Universe made it simple to create the card I wanted. Very friendly and helpful. My original card was damaged in the mail by a mail sorting machine and when I called them about it, even knowing it wasn’t their fault and I was more than willing to pay for another one, they sent out another free of charge. They are a great company and I will most definitely use them again.”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews