Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Large selection. Great prices. Lots of customization: Numbers, names, fonts (type/color/size), even upload a pic! I have been with GCU for 8 years. In all that time I have yet to find a card service that is equal to them. I highly recommend GCU!”

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Posted 8 months ago

“Greeting Card Universe has a friendly, professional and quickly responsive staff to assist you with any needs you may have in placing an order. Taylor was extremely patient and helpful.”

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Posted 8 months ago

“Customer Service is second none. I have never had any problems in alll of the years I hve been a loyal customer. The quality and price of the cards I have purchased are excellent. Delivery is fast. I would highly reccomend this company!”

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Posted 8 months ago

“I sent a message to customer service and they not only responded in a timely manner but resolved the problem. Thanks for taking the time to respond and give me the discount on my card order. My mistake as I put in the incorrect information. Thank you”

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Posted 8 months ago

“It was necessary for me to cancel my order. It was cancelled promptly, in a friendly manner, and with no questions asked. Based on this, I would definitely purchase from this business in the future.”

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Posted 9 months ago

“Excellent product and arrived quickly”

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Posted 9 months ago

“First I must say the Customer Service is EXCELLENT. To me that is so important and makes me want to continue to shop at Greeting Card Universe. I had made an error on one of my cards and they corrected immediately with no fuss. The quality of the cards is also excellent. I like the fact that you can personalize the cards inside and, in some cases even on the front of the card. Great feature. Also, I can stay home and shop for my cards at my leisure. Getting harder to get out and shop so this is great. The only thing I must remember to do, and this may help others, is to start shopping in time to get the card on time for the occasion, especially if you live outside of the United States.”

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Posted 9 months ago

“I had been ordering cards recently and had finished selecting (and personalizing) on about 6 cards. Suddenly, a power outage. When I went back into site, I had LOST all of my selection (argh). I sent a message to "tech support" and they were able to recover all my lost items within ONE hour. Amazing!!! The company has offered me outstanding service during the years I've used them. Thank you GCU!!!”

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Posted 9 months ago

“I have used this site for years and have ordered well over 100 cards from them for every occasion. They have so many choices to choose from for the perfect card to personalize. The cards are high quality, great prices and fast delivery. I recently had a small problem and emailed them. They responded back to me immediately with help. It was my computer problem and not their problem! Excellent customer service.”

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Posted 9 months ago

“The cards are always high quality. The one time I had to use them, customer service was wonderful. Responded quickly and solved the problem, even though it was the fault of USPS and not them.”

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Posted 9 months ago

“Love ordering from Greeting Card Universe. I especially like that I could have printed on the inside of the cards the name of the person(s) who the card is for and a closing greeting with a special sentiment. Also, like the specials to save money. And the convenience of Having the cards mailed Directly to the recipients from the company.”

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Posted 9 months ago

“My Valentine card was delivered 4:56PM on Valentine's Day, 10 days after I ordered it. I would have liked it delivered at least 9 days after ordering it, but it never had a tracking number, so I thought my order was lost. I will order earlier next time.”

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Posted 9 months ago

“I am legally blind due to AMD, which makes it impossible to read and buy cards in a store On my computer I can expand words and enjoy shopping for cards.”

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Posted 9 months ago

“Great company. They have great prices.”

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Posted 9 months ago

“I’m a loyal customer. Great quality of a card. And many choices I usually order at least ten at a time”

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Posted 9 months ago

“Hello, Pleased to meet you but sorry it’s not in person or personally on the phone, Can’t wait to get signed up and will try today probably with help of possible, but am so amazed how long you have PERSONALLY Been helping that is unheard of in this world today. I was in PR for a long time and loved it especially being able to help personally so to receive it now I am retired ( and for so long) I am literally blown away and do is my family, so many thanks dear distant friend will never forget you and hope I will always have a connection to or with you over the coming Months. Will try again today or even maybe “Sign up” like you suggested but either way I want to be able to use your services as I need them, so God bless you dear friend will see what I can do today, and let me say that I worked in “Public Relations for years” So I am very familiar with the public in many Levels, so as you know you have to have Patience and understanding etc etc, you are the best I have met in many years, so thank you zhod bless you and hopefully I will succeed very soon, even if I have to get some help, that’s ok too. Thank you again have a wonderful day Pat Sparks”

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Posted 9 months ago

“AMAZING CUSTOMER SERVICE!”

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Posted 9 months ago

“On problems with the delivery, they issued a refund.”

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Posted 9 months ago

“My go to site for all my greeting cards. The personalization option makes all the difference.”

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Posted 10 months ago

“Great response. Very quick”

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Posted 10 months ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews