Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

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“KC was very helpful in resolving an issue”

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Posted 4 years ago

“I just want to say that your company is the best. Whether it’s the best selection of cards, the good discounts, the unique ability to add your own wording to the cards, to the customer service people, to the quick mail delivery. It’s truly the best in every way. Thank you.”

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Posted 4 years ago

“Her birthday is on the August 26.”

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Posted 4 years ago

“Both cards to Pam White”

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Posted 4 years ago

“I contacted you because I had a problem with the discount I should have received for several cards I ordered. As it turned out, it was my error. Your representative, Taylor, was extremely helpful and gave me the discount. Thanks, Taylor!”

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Posted 4 years ago

“I was happy, after spending time on the internet to find a one year anniversary card for my niece who will celebrate 1 year anniversary after a successful stem cell transplant, to finally get on your GreetingCardUniverse.com and find what I was looking for!”

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Posted 4 years ago

“They respond to emails very quickly, have a large selection of cards for everyone.”

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Posted 4 years ago

“I really like doing business with Greeting Card Universe. They have a nice selection of cards for every occasion, are prompt in sending them to me, and have great customer service.”

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Posted 4 years ago

“greetingcarduniverse.com is the BEST company I have ever dealt with! Their greeting cards are amazing! they have a wide choice of cards for EVERY OCCASION! You can customize and personalize in incredible ways, the card stock is high quality, the choice of cover styles is vast, it is very easy to personalize and write messages, and they will either mail it to you (so you can mail it yourself) or they will mail it for you...only charging you for the cost of the stamp (even to Canada)! They have the BEST SERVICE of any online company! They respond very promptly, sometimes within minutes, to email questions and answer their phones and provide the information you might want/need! [I definitely am not "tech savy", so called them the first time I was creating a card, and the kind, patient person on the phone took me, step by step (easy steps it turns out) through the process. Wow!] During this COVID-19 pandemic, when I am not going out to any stores but wanted to send actual cards (not e-cards that aren't like real greeting cards), I discovered this company. What a find! I was/am so happy! Their mailing of the cards for me means I don't even have to travel to the post office, even as this company does use the U.S. Postal Service...that all of us needs to continue to support! EVERYONE who receives them LOVES THE CARDS I send; they tell me they can't believe how personal they are, how beautiful they are, and can't believe it when I tell them how inexpensive they are! Even after the pandemic, I am going to continue to use greetingcarduniverse.com for all my greeting cards!!”

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Posted 4 years ago

“Love every card I have ordered. They range from a Fathers Day, birthday, anniversary, get well, thinking of you and sympathy. Some were personalized. The colors and quality of the paper and And graphics are first class.”

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Posted 4 years ago

“Outstanding customer service. Great products. Taylor was very helpful with very fast service.”

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Posted 4 years ago

“Order some Left-Handed cards for my friends & did slight change of writing in the verse inside the card, did order some more of same card, but forgot to change verse - Customer Service was GREAT, giving me credit for the 4 cards. Cards are great with so many captions to select.”

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Posted 4 years ago

“Excellent service from first class company. Highly recommended.”

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Posted 4 years ago

“Very nice photos, easy ordering and personalizing. Great pricing, I’ll definitely be ordering again”

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Posted 4 years ago

“Did not speak with customer service over the phone only via email, but they understood my needs for the cards as a rush and made me happy as a customer. I would order from them again.”

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Posted 4 years ago

“Cards were mailed to me on July 27 and it is August 6th and still no cards! I thought it would be plenty of time to send for a birthday on August 10. I guess if you want Christmas cards you should order now. This is my last!!!!! They have gigantic nerve charging for shipping! And COVID is becoming a lame excuse.”

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Posted 4 years ago

“I am thrilled with the cards I ordered! The quality and uniqueness of the personalized cards make them extra special. I can hardly wait for the recipients’ reactions. Shipment was super fast too! I will definitely be back for more!”

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Posted 4 years ago

“What an amazing Company, ordered First day at School Cards very late on Sunday and they dropped through my door On the Tuesday morning before 10.00am. Cards were beautiful and I loved the Idea that we could personalise them and add messages on the inside. Really really pleased with them and will definitely be recommending to all my family and friends. Frances Cassidy”

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Posted 4 years ago

“I ordered some cards to be mailed out directly. A day later I got an email that I left stuff in my cart. Couldn’t figure it out as I went on site and there wasn’t any in my cart. Contacted support and they helped me out. Somehow they saw it in my cart and I couldn’t see it. We got it all straightened out and I’m a happy camper!! Love this site. Love the cards. They are so unique and you can personalize them and even have them mailed out directly. Can’t express how perfect it is!! Prices are very very reasonable also!!”

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Posted 4 years ago

“Greeting card universe has been an awesome experience. Their service has been prompt. The more I buy the better the price. Their cards are unique and of good quality. I have shared the site with friends who are also satisfied customers! And customer service was Excellent!!! Thanks and I will be back for more!”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews