Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Personalization truly elevates these cards…FABULOUS customer service…I noticed that the sender and receiver addresses were reversed. I contacted support and it was fixed in 5 minutes! Thank you, Taylor!,”

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Posted 2 years ago

“I messaged customer support and got a quick reply answering my question. Thank you, Taylor”

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Posted 2 years ago

“The Customer Service is fantastic 👏. .. first time doing business with them but it won't be the last...”

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Posted 2 years ago

“So many cards to choose from. Fast service. And the best customer service department anywhere!”

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Posted 2 years ago

“I enjoy the variety of cards in each category. I love customizing the cards where possible. Customer service replies quickly. They are helpful.”

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Posted 2 years ago

“Put the wrong address on my order .Sent an email and this was changed straight away.Always happy with the service price and quality of the cards.Excellent service.”

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Posted 2 years ago

“When I posted a question online, within minutes, my question was answered. My experiences with this company have been stellar.”

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Posted 2 years ago

“Had a difficult time ordering a personalized card on my Iphone. However, your customer service advised me to scroll to bottom to go to your full site. She was so pleasant and helpful, that I know my cards are going to be perfect!”

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Posted 2 years ago

“I love this Company—- I am one who still enjoys sending cards on special occasions— and these cards being Personalized are even better. What A Gem greeting card universe is -!! With 10+ cards you get free shipping. Discount codes are also offered. Top Quality product also!. These cards are sturdy, well-made, and vibrantly colored. Price per card is excellent with free shipping & discounts. I could never purchase such an amazing card in any store and it certainly wouldn’t be personalized. Customer service was SPEEDY replying to my email and they also were able to fix my problem in a very short time. I have NO negatives about this company ——! It’s All Positive ❤️”

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Posted 2 years ago

“It has become a rarity anymore to receive no muss, no fuss customer service provided from a company with the goal of keeping their clients happy and well taken care of. Many in today's world may have disregarded the importance of the almighty greeting card. Yet, one can bet that finding a greeting card among the bills and junk mail in the mailbox brings a smile to everyone. Greeting Card Universe has the selection, the fast shipping, and most importantly, the easy and prompt options to reach out, should a question or concern arise. Companies like Leanin' Tree should sit up and take notice. Thank you.”

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Posted 2 years ago

“Great SPEEDY RESPONSE to my email…and the answer to my question: are all cards made in the USA? YES! Is the answer!- I AM going to order all my cards from here starting NOW! AMS”

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Posted 2 years ago

“Love this site! Great selection of greeting cards and awesome to be able to personalize the cards! Customer service is excellent! Highly recommend!”

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Posted 2 years ago

“I have order several cards from GREETING CARD UNIVERSE and the service is very fast and I am ordering from Canada. The prices are very good and everyone that has received a card I have sent from this company has really enjoyed receiving the personalized messages. The variety of cards and the ability to write your own script in addition to the options they provide makes a winning combination. Most satisfied and will continue to use their services. Also had immediate help with an offered discount that I could not enter on the website and the company reimbursed me within hours. It is nice to be able to take the time and decide on the right card and message from the privacy of your own home saving time, driving, parking and therefore money as well. You won't be disappointed with this company.”

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Posted 2 years ago

“Customer service addressed my issue immediately. Good service.”

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Posted 2 years ago

“Excellent service….. awesome site!!”

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Posted 2 years ago

“they have a great selection of cards any kind and printed for free quick and fast free shipping love this place I keep cards all year long for any occasion.”

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Posted 2 years ago

“Beautiful card, arrived so quickly 😃 so pleased with your first class service, great communication, totally satisfied from a happy customer, all the very best to you.”

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Posted 2 years ago

“Greeting Card Universe always has beautiful cards. I get all my cards from Greeting Card Universe. They have a card for any occasion.”

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Posted 2 years ago

“GCU will send me some replacement greeting cards that were stolen out of this facility's mailbox at no additional charge. I highly recommend that you do business with GCU.”

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Posted 2 years ago

“Absolutely fantastic company. I made a mistake when ordering my card because I actually wanted different wording on in. GCU you immediately sorted this out for me and got the card printed with the exact wording I needed at no cost to me. I have ordered from them several times but this service exceeded anything I have received before, thank you so much.”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews