Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a bit of a problem cancelling one order, then made another order for less of what I ordered in the first place. Sound complicated? Not for Greeting Card Universe. Problem was sliced, very nicely I might add, within 5 minutes. VERY nice company to do business with....and, very convenient. Thanks so much!”

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Posted 3 years ago

“Prompt refund & apology by Taylor has totally redeemed my dilemma & restored your reputation on 2 counts: first, the skip it has put in the step of recipient following hip surgery &, secondly, given me a far more positive topic of conversation amidst pandemic prophesies of perpetual doom. Thanks”

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Posted 3 years ago

“Greeting Card Universe ALWAYS has appropriate cards for any purpose that I desire. They are also extremely easy and nice to work with, and have saved me so much trouble during the pandemic when I can find and order their cards over the internet.”

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Posted 3 years ago

“Excellent Help.”

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Posted 3 years ago

“My husband and I were very impressed with the quality of the cards. This is my first time ordering greeting cards online, so I wasn't sure what to expect, but I am glad I gave Greeting Card Universe a try. I will definitely recommend them to others! : )”

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Posted 3 years ago

“I've used Greeting Card Universe for years and never disappointed. When you need that extra special personalized card they can't be beat. Customer support is superior too! I recently did not receive my card though it said delivered. They sent quickly another one out. Great company”

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Posted 3 years ago

“Beautiful card. Highly recommended!”

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Posted 3 years ago

“Excellent service, lovely quality cards, plenty to choose from, will not hesitate to use this company again.”

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Posted 3 years ago

“I thought that the cards were terrific as was the price and service. I ordered online from Scotland and was amazed to receive the three cards the very next day. They were packaged so well and were exactly as shown on my laptop. I chose 'glossy' for each of the cards and requested a 'simple' back page as the cards were for a child's baptism and I didn't want a large advertising slogan all over them. So very, very impressed with the site and my parents, daughter and I loved the cards.”

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Posted 3 years ago

“Great company! I have used it many times. The cards are a great quality and I am always pleased. Thank you.”

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Posted 3 years ago

“I had rushed to place my order & forgot to indicate a send date. I wrote to customer service hoping they could change the date for me. Taylor responded promptly that it had been changed. My day just got so much happier! Thank you!”

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Posted 3 years ago

“So easy to select the cards. The quality of the paper and printing is excellent! The service is amazing. We live in Canada and received them within a week. Will definitely use this service again.”

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Posted 3 years ago

“The cards are wonderful. There is a huge selection from which to choose. The ability to personalize every part of the card is great. Their customer service is excellent. They are helpful and go the extra mile to accommodate the customer. I have sent the link to their website to many friends!”

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Posted 3 years ago

“Best cards EVER!!”

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Posted 3 years ago

“Customer service is very good and also very cordial. I have had questions/requests in the past and they have always complied with my requests ( such as changing a mailing date), etc. They answer in a timely manner. I have never been disappointed in the service or cards that I have received. Keep up the good work. As you can tell, I am a big Paris Bottman fan. Just love the cards and short inside sentiments. Ann Kroh-Hughes”

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Posted 3 years ago

“They told me that they would fix an email error that I made when ordering and send my confirmation, which they DID NOT do. Going to buy my cards in store.”

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Posted 3 years ago

“Excellent company. I love how they will personalize any card. Good price offers. Fast delivery. Wonderful customer!”

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Posted 3 years ago

“Great customer service, I sent a question through the "contact us" feature on their website and had an answer within 20 minutes. I love being able to personalize the cards. I buy ALL of my cards from GCU, I will not buy them from anywhere else. I think their prices are reasonable, and delivery usually takes less than a week.”

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Posted 3 years ago

“Always been completely satisfied with th service-even if the mistake was mine, they took care of getting the card out to me the fastest way possible. THANK YOU!”

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Posted 3 years ago

“The greatest people to deal with in the whole wide world!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews