Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic customer service (from Taylor). I ordered a card but forgot to add who it was from! I emailed the card company and they sorted the problem within a few hours. I will certainly use this site again and recommend it.”

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Posted 2 years ago

“Greeting Card Universe is the ONLY greeting card company I will ever use! Their cards are spectacular. Everyone who receives one from me contacts me to say how touched they were by the card. It can be humorous, sentimental, loving, caring, birthday, special day, or for no reason at all -- Greeting Card Universe has a card for it! And, you can personalize the cards, free of charge! Incredible! They are excellent to work with. Whether there is a mistake in the card or if the card is lost in the mail, they make it right for the customer. If I send a card, it's from Greeting Card Universe, or I don't send one at all! :)”

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Posted 2 years ago

“Great support! Received a wrong card. Notified the company and they expedited the correct card in time for the ceremony! Really happy with them.”

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Posted 2 years ago

“I have ordered several cards in the past and have been happy with them. My last card ordered did not arrive, but customer service promised a refund.”

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Posted 2 years ago

“Great customer service. We greatly appreciate your help. Extremely fast response.”

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Posted 2 years ago

“Love the ease to find a special card.”

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Posted 2 years ago

“All was made simple, easy to do and a great choice of cards. The best part, It was affordable. Thank you again G.C.Universe.”

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Posted 2 years ago

“I appreciate you all for accommodating me I dont want him to get it too early”

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Posted 2 years ago

“I had a problem checking out, so I went to help, and in a short period of time I had an answer.”

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Posted 2 years ago

“I made a mistake on my order, so I emailed Greeting Card Universe and they responded very quickly. In fact, I realized that I had made more than 1 mistake, so I had to email them again. Again they responded right away. They were able to help me with my error. I would definitely order from them from now on.”

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Posted 2 years ago

“The customer service dept answered my email promptly relieving my concern Re my order!! And my order was being mailed out promptly today!! I’ve ordered cards from Greeting cards Universe many times a year and I’ve always been extremely pleased with their service and the awesome quality of their cards! The recipients of the cards I’ve sent or given have raved about how very awesome the cards are!!! Everyone lives receiving these cards!!! The Best Cards Ever & I love being able to sit I. The comfort of my own home while choosing the perfect card for family member or friend, etc!! Thank you for your fantastic selection to choose from!”

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Posted 2 years ago

“These people are so easy to work with. I will use them from now on.”

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Posted 2 years ago

“While I am happy with the quality of your cards, your delivery service has a lot to be desired. I order cards more than 14 days in advance and always receive them two days late as i follow delivery on USPS tracking by e mail, they are always delivered 2-3 days after the Post Office says they will be delivered. As I wish to remain a customer I suggest you look into a better delivery service.”

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Posted 2 years ago

“I just received my first order and I am delighted with the cards, will order more. Excellent customer service as well.”

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Posted 2 years ago

“Since I cannot get out to shop so much, it is great to have a service like this. There are a few details that are baffling to me on mobile device, but computer is much better”

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Posted 2 years ago

“Please reorder, thank you. I appreciate your response thank you again.”

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Posted 2 years ago

“I got what I wanted Marc”

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Posted 2 years ago

“Fantastically quick response to correct. t a problem pf my making Thank you. Melvyn”

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Posted 2 years ago

“I have been extremely happy with their service. They go above and beyond.”

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Posted 2 years ago

“Cards are great, service, price, and delivery was perfect !!!”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews