Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THEY HAVE SUCH A VARIETY OF CARDS AND I ALWAYS FIND WHAT I NEED N CAN PERSONALIZE THEM. VERY SATISFIED WITH THIS COMPANY. THEIR PRICES ARE VERY REASONABILE. THEY DO ARRIVE QUICKLY.”

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Posted 3 years ago

“love the personalization at no extra charge!!!!”

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Posted 3 years ago

“The card I received was packaged with care and beautiful! Great experience!”

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Posted 3 years ago

“Always have been pleased with their service. Just recently I ordered a Birthday card and found the picture to be too dark. They credited me without a problem.”

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Posted 3 years ago

“Always have been pleased with their service. Just recently I ordered a Birthday card and found the picture to be too dark. They credited me without a problem.”

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Posted 3 years ago

“It takes a ling time.I have not received my cards.Ordered on 19th Sept.Customer service is looking into this”

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Posted 3 years ago

“Lied about the delivery date Card took over a week to the person it was sent to”

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Posted 3 years ago

“We ordered custom cards and one of them had a font problem with our attempt to use quotation marks. I contacted customer support and got an immediate response. KC personally verified what we wanted and resubmitted the order. We love the cards and personalizing shows the recipient that you care.”

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Posted 3 years ago

“Very satisfied with customer service, variety of selections, and price.. Have told friends about your website and they now order from you, too.”

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Posted 3 years ago

“Wonderful, personable, very responsive & kind empathetic staff. Love all the very specific occasions cards & the personalized options for such a great price.”

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Posted 3 years ago

“Wonderful, personable, very responsive & kind empathetic staff. Love all the very specific occasions cards & the personalized options for such a great price.”

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Posted 3 years ago

“Just Thank You So Very Much For The Great Cards !!!”

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Posted 3 years ago

“Couldn't adjust my order. I just placed it. And, realized I was reordering cards I had already received. OMG! Very up set. Now, my Sister will be receiving 4 additional cards. That don't pertain to her.. They need to have a cancellation option or an adjustment option. If you just recently placed your order. Hope they can help fix this problem. I will be card shopping at Hallmark. Sorry.. Just list a good customer.”

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Posted 3 years ago

“Customer service helped me with the impossible! Thank you!”

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Posted 3 years ago

“Taylor was a cheerful, patient customer service representative. She walked me through the process. In the future I will be happy to order.”

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Posted 3 years ago

“I've always been so pleased with the cards from Greeting Card Universe, however my last card never arrived. Feeling there must have been a mix-up with the postal delivery, I sent a replacement without being charged! Again, very very happy!”

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Posted 3 years ago

“This is an awesome company. I have been ordering birthday, Christmas and other occasion cards from Greeting Card Universe for a few years now. I have never been disappointed. Their customer service is top notch, cards are beautiful and delivery is always on time.”

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Posted 3 years ago

“Love this company! Customer service quickly responds to questions/changes to your order. Selection of cards and the ability to add photos to some cards makes for a unique card buying experience.”

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Posted 3 years ago

“Thank you so much.”

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Posted 3 years ago

“I have used “GCU” on numerous occasions over the past several years and have yet to be disappointed. They always have (or will create) just what I am looking for. No more card racks for me!!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews