Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your Customer service staff came to my rescue and changed an outdated address on a birthday card being mailed to my dear friend. Awesome, thank you.”

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Posted 4 years ago

“i have been with Greeting Card Universe for many years now. I am handicapped. I truly rely on getting my greeting cards online, and only from them. And, they have been so gorgeous and fit the moment ! My friends and relatives admire them. They even frame them.”

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Posted 4 years ago

“I thought I had lost my shopping cart and when I sent an email, it was answered right away. Luckily I got my cart back and placed my order. 😁”

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Posted 4 years ago

“Convienes for me. At this time is almost impossible to get out to Shope.”

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Posted 4 years ago

“Taylor at Customer Service took care of my problem within 12 hours. Forgot to add the Promotion Code and emailed them and soon the problem was corrected. Have referred Greeting Card Universe to many friends and they love it too! Thanks”

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Posted 4 years ago

“Very quick beautiful cards. Customer service very helpful”

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Posted 4 years ago

“I DIDN'T REALIZE THAT I HAD MADE A MISTAKE ON MY ORDER UNTIL I HAD HIT THE "SEND" BUTTON. I QUICKLY PHONED THE COMPANY AT THEIR CONTACT NUMBER. SHORTLY AFTER, I RECEIVED AN EMAIL AND MY PROBLEM WAS SOLVED JUST LIKE THAT! I'VE ORDERED FROM THIS COMPANY SEVERAL TIMES AND I HAVE NEVER BEEN DISAPPOINTED! QUALITY CARDS AND SERVICE!”

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Posted 4 years ago

“Not only do they have an abundance of wonderful cards but cards for every imaginal topic! Also, customer service is quick to solve any problems or questions you may have. Top notch company!”

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Posted 4 years ago

“I just made an error in ordering. Somehow I ordered one card twice. Contacted GCU late yesterday 11/28/20 and today, Sunday 11/29/20 I received a reply stating my duplicate would be cancelled and my account credited. Not being very computer literate, I was concerned, but the matter was corrected promptly. I have made order mistakes in the pasts and GCU has resolved my problems efficiently and their responses are always polite and helpful. I love the prices and quality of the cards. And I enjoy having the opportunity to personalize them. My card recipients are always pleased to receive one of them. I plan to continue ordering cards from GCU. Thank you for your excellent cards and service.”

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Posted 4 years ago

“excellent service, cards missing in post and very kindly offered to reprint. Impressed would definitely use again”

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Posted 4 years ago

“Excellent customer service. I made a mistake with my order which they corrected for me quickly & professionally...oh, and by the way, really nice card selection!”

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Posted 4 years ago

“Absolutely remarkable selection of cards and expressive emotions with sharp intuitave life insights.”

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Posted 4 years ago

“Excellent service. Thank you. John Mortimer”

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Posted 4 years ago

“I highly recommend buying these lovely cards!! Reasonable prices and excellent customer service!!”

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Posted 4 years ago

“I had a problem with my order. Requested refund on shipping which they took care of. Much appreciated. Thank you.”

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Posted 4 years ago

“I just got notice that the birthday card was sent from your company. Thank you so much for helping me with this problem. He was very happy to receive the card. Thanks again! SMClark”

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Posted 4 years ago

“I could personalize it”

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Posted 4 years ago

“I love the cards from this company. They are made with great quality paper and the designs and messages are unique!”

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Posted 4 years ago

“I made a mistake on the card and they graciously fixed it. I’m so thrilled and the cards are absolutely beautiful. Wonderful service and can’t beat it anywhere.”

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Posted 4 years ago

“Excellent customer service Always eager to please”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews