Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards were good quality and arrived on time, even earlier than expected. 2 envelopes were missing. They were very prompt in sending me 4 envelopes! I will buy greeting cards again!”

Helpful Report

Posted 3 years ago

“I agree with Carole regarding reimbursement of funds even though it was my mistake. My email was addressed almost immediately and I too am getting a refund for the difference. They are a great company to deal with and I always find a card even if it's something unusual”

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Posted 3 years ago

“I love Greeting Card Universe and recommend them to all‼️”

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Posted 3 years ago

“I made a mistake & lost a sale price I texted universe & explained & they immediately asap refunded my loss even though it was my fault! WOW!”

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Posted 3 years ago

“Great Company!!!! Great Cards!!!! Very customer friendly, quality conscious, and super responsive.”

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Posted 3 years ago

“Great Company!!!! Great Cards!!!! Very customer friendly, quality conscious, and super responsive.”

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Posted 3 years ago

“I made a mistake whilst placing my order with regards to the discount on multiple orders. Within minutes the company responded and gave me satisfaction. I have used this company for all my cards in the past, and I recommend it to all my friends and family. A BRILLIANT SERVICE every time.”

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Posted 3 years ago

“This is my go to card company. They were quick, accurate and i trust them.”

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Posted 3 years ago

“Beautiful cards! Everything and anything you can think of, and you can personalise it. Great customer service. I had a problem during my shipment and they took care of it right away. Highly recommended.”

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Posted 3 years ago

“Please keep my access blocked, but when I go and live in a homeless RV, I will need another block”

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Posted 3 years ago

“Always great!”

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Posted 3 years ago

“Greeting Card Universe has very unique cards and great customer service.”

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Posted 3 years ago

“The card selection is pretty good and I found the Customer Service really helpful.”

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Posted 3 years ago

“Absolutely divine! I will definitely be ordering cards again! Thankyou!”

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Posted 3 years ago

“I don't give 5 stars but for this company I will I have ordered and received my cards fast with not problem One order was delivered by the Post Office to the wrong city when I call and mentioned I needed one of the cards for an occasion that week they resent the complete order and I have it the next day (the the first order did arrive they told me to just keep it) This is what I call GREAT customer service Phyllis Solimeno”

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Posted 3 years ago

“I purchased a Golden Bday card for my daughter and it was truly amazing. The card was of high quality and delivered to me. I am really impressed and will continue to do business with these guys.”

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Posted 3 years ago

“You can order and personalize your cards! Always on time! Less expensive and less trouble than going to store to purchase cards. Excellent service!”

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Posted 3 years ago

“I've been a longtime customer of Greetingcarduniverse.com, and this is the first issue I've had. Silly me, I forgot to personalize the 7 cards I ordered. They took care of my problem right away and to my 100% satisfaction.”

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Posted 3 years ago

“I love that you can change the message inside the card, pick the color of ink, and change the font. Cards are usually shipped within 24 hours after ordering, even when you customize the card. Due to a computer issue, I was charged shipping and should not have been. I emailed customer service and they promptly responded and refunded the shipping charge. I have placed over 10 orders in the past year and this was the only time there was a problem. Excellent service!”

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Posted 3 years ago

“Efficient in all areas”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews