Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support has been excellent each and every time!”

Helpful Report

Posted 9 months ago

“I have been ordering cards from here for a few years and have ALWAYS been delighted, not only with the product, but also with the service. They go above and beyond to make their customers happy.”

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Posted 9 months ago

“Customer support responded to my concern immediately! Very impressed with their promptness!”

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Posted 9 months ago

“Great company and even answered a question I had on a Saturday. Great service and beautiful cards.”

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Posted 9 months ago

“Disppointed with some delays in mailing. Didn't expect to have to follow up on whether cards were sent or received.”

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Posted 9 months ago

“Greeting Card Universe makes me happy in many ways. I can stay at home and go through all the cards without having to move so other people may get up to the cards. The variety of cards is amazing. I can always find a special card. They ship out the same day you place the order. They have the nicest customer service employees.”

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Posted 9 months ago

“Excellent customer service from KC to restore my “lost” shopping cart. Thank you so much!”

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Posted 10 months ago

“Made mistakes when placing order but was able to easily correct it by phone”

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Posted 10 months ago

“hoophsquared”

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Posted 10 months ago

“Wonderful selection of high quality cards. Being able to create personalized greetings, using blank notecards, is the big appeal for me. Quick delivery and very helpful customer service sweeten the deal!”

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Posted 10 months ago

“Excellent customer service!”

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Posted 10 months ago

“I ordered 5 cards to be printed at FedEX. They were very resonable priced, beautiful, and done on time. I would definitly recomend Greetong Card Universe and will use them again.”

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Posted 10 months ago

“In the past., I purchased cards ... they were nice. NOW,, very cheap,, cheaper feeling than DOLLAR tree cards.”

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Posted 10 months ago

“Fabulous company, fabulous process, fabulous staff. I made an error with delivery address [not for the first time] which was rectified rapidly without fuss. Brilliant company!!”

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Posted 10 months ago

“Helpful Fantastic Company”

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Posted 11 months ago

“Greeting Card Universe is the only way I send cards to my family and friends for every occasion. The cards are top notch quality and they have unique choices. Their customer service is AWESOME! I’ve been using GCU for years and I have never been disappointed with any cards. I get compliments on the cards that I send. If you’re looking for a reputable greeting card company Please use Greeting Card Universe. You won’t be disappointed! Very impressed!”

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Posted 11 months ago

“I have been shopping with Greeting Card Universe for many years. They have the best selection of cards. I have found cards that I could never have imagined finding. I just love this company.”

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Posted 11 months ago

“All of the above; customer service, price, delivery! I’ve never had to return anything! I’ve always been happy with the beautiful (many) choices!”

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Posted 11 months ago

“Prompt & excellent service.Good quality&d Elle toon.”

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Posted 11 months ago

“Immediate refund issued for a card that did not arrive on time. Many thanks for your fairness abd efficiency!”

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Posted 11 months ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews