Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my Christmas cards. Beautiful messages on the inside and personal family member’s on the outside. Customer service, prices and delivery all very good 😊”

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Posted 1 year ago

“They are always very courteous and helpful. I have been ordering cars for 3 years now. I am very happy with their service, cards and prices.”

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Posted 1 year ago

“I love being able to see the finished product and selecting the other details: italics, and creating the wording. Thank you”

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Posted 1 year ago

“I forgot to include a discount code and when I emailed them they took care of it instantly and credited my account”

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Posted 1 year ago

“I asked them to locate a card for me”

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Posted 1 year ago

“What a GREAT little(?) company - my first order, which was time sensitive, was shipped to me in Columbia CA from Danville CA ( (100% CA transaction) but USPS diverted the envelope to Washington state for some reason. When I realized what had happened, I contacted GreetingCardUniverse and had very productive conversations with customer service; they mailed a fee-free replacement card to me yesterday and it arrived today! Bottom line, I need the card for a celebration tomorrow…and GreetingCardUniverse.com saved the day. The absolute best kind of company to do business with!!”

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Posted 1 year ago

“Thanks for handling my problem so quickly! I had a mistake in translation of English into Italian on my card, and your customer service agent kindly offered to reprint the card. I enjoy having my cards personalized by your company, and so appreciate the great customer service!”

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Posted 1 year ago

“Love the great variety of cards available for each and every occasion, the ability to personalize at no additional cost, the discount with multiple cards, and most of all the reasonable cost compared to the cost of greeting cards in stores these days. The excellent service is wonderful as well. Somehow I had lost the cards I had spent hours on selecting and putting in my cart and customer service was able to find my lost order so I didn't have to start from scratch. I highly recommend Greeting Card Universe.”

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Posted 1 year ago

“Excellent cards and able to personalize them. Everyone loves them, and I find they are approximately the same amount as cards in the drug store. (Any mistakes made are purely my own, and not their’s.)”

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Posted 1 year ago

“Thank you on the quick response & will order again.”

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Posted 1 year ago

“excellent customer service, quick response, and provided the information I need/required , 1,000% with gratitude, thank you! Highly recommend to any potential future customers”

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Posted 1 year ago

“Well pleased with all of the above”

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Posted 1 year ago

“I have enjoyed everything about Greeting Card Universe! When the cards arrive they are exactly as I expected and my family absolutely loves getting them! When I spoke to a customer service rep, she was awesome! I will be a "forever" customer!”

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Posted 1 year ago

“Excellent cards that always draw cool comments!”

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Posted 1 year ago

“I love the cards and they are high quality. I inadvertently purchased a birthday card with very small print which could barely be read not realizing I could change the size of the print. That’s my error but nonetheless it was lovely and did send it. The order did take a longer time to arrive than I anticipated so I will be more careful in the future to allow for that.”

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Posted 1 year ago

“GCU goes beyond helping their customers. I inadvertently changed the print on a card to where I couldn’t even read it. I texted GCU and they remade the card for me with regular letters that I could read. I appreciated their Customer Service and will keep ordering my Special Cards from Greeting Card Universe.”

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Posted 1 year ago

“I am very happy with the quality of this cards; I am a constant customer, and I will recommend to friends and family.”

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Posted 1 year ago

“Had problems with the delay in despatch times,contacted them and card was subsequently delivered due to prompt action by customer services”

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Posted 1 year ago

“I discovered this company like 5 years ago, the cards are so pretty and I keep sending the tooth fairy ones for my 2 granddaughters and they like them a lot.”

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Posted 1 year ago

“There was a glitch when I ordered, as only a partial screen came across, instead of a full view of the invoice. When the confirmation email arrived, it said quantity of 2. I am very pleased with how quickly you were able to resolve the issue! Thank you for your excellent service & great product! H.Elizabeth Fontaine”

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Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews