Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am able to find just about any card I’m looking for. I would order more but the verses in some are much too short. All in all the cards are guide nice!”

Helpful Report

Posted 1 year ago

“Several times in the past I have used this company when I wished to send a really special somebody a card. This last time I ordered five cards and was disappointed to receive three with personal messages and two without. I called the customer service phone and the issue was resolved in two hours with my being offered replacement cards with only mailing cost charged.”

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Posted 1 year ago

“I have been using Greeting Card Universe for a long while now. Never had an issue with getting to me on time until this past Father's Day. I paid extra for quick delivery to be sure I got it before Father's Day. It still has not arrived. This was a first disappointment for me with this Company. However, I wrote to them and to my happy surprise, they are giving me a full refund because it's way past the Holiday and I still have not received the card. It seems to be a Postal issue, Not Greeting Card Universe.”

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Posted 1 year ago

“Greeting Card Universe has a great selection of cards. They are also a very caring company, as I had some confusion and thought I was being charged a yearly fee. I was wrong. The cards are really nice, In fact I am sending out a birthday card today that I ordered from GCU! I definitely recommend this company - you won't be disappointed :)”

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Posted 1 year ago

“I am unable to go to a store to get the greeting cards I need your website is a blessing”

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Posted 1 year ago

“Great customer service with any query. Great quality card.”

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Posted 1 year ago

“Just received my card, it's exactly what I ordered. Customer service were quick to respond to my enquiry and the price was quite reasonable. Being able to personalized the inside of the card gave it that extra touch”

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Posted 1 year ago

“The card arrived after the date needed for the wedding anniversary. So I’m returning it.”

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Posted 1 year ago

“Excellent customer service....!!”

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Posted 1 year ago

“Great price, easy to order and great customer service!”

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Posted 1 year ago

“Amazing selection of cards. Love the personalization. Beautiful cards at a great price. Quick delivery. The best customer service ever. They really make every attempt to satisfy their customers. Highly recommend Greeting Card Universe.”

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Posted 1 year ago

“Great customer service, great communication, cards are excellent beautiful high quality, and you can personalize them. Very reasonably priced, there really is a card for every occasion. They offer promotion discounts every month and shipping is fast in a timely fashion. Super pleased with purchases which I have been a permanent customer for years and would highly recommend this company 100%+. KC is excellent in providing great customer service. Very knowledgeable and prompt in response to your emails.”

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Posted 1 year ago

“I absolutely love the card I selected for becoming a first time Aunt for my granddaughter. I chose the card with the blue bears and the balloons. Excellent quality of the card and the design. The card did arrive bent and damaged.(NOT THEIR FAULT) so I emailed the company what had happened, and they replaced the card for me right away!!! That is great customer service!!! for that reason and for the price and quality of the card, I will be ordering from this company again.”

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Posted 1 year ago

“I had an issue with shipping and it was promptly addressed to my satisfaction.”

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Posted 1 year ago

“Card selection, editing, personalization is very user friendly. Customer service is very helpful and quick to respond. Cards are quality product size”

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Posted 1 year ago

“KC was excellent in providing great customer service. Very knowledgeable and prompt in response. Keep up the good work.”

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Posted 1 year ago

“I had a query which was answered within 24 hours in a professional, friendly and extremely helpful way. Totally resolved. Many thanks.”

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Posted 1 year ago

“Always responsive on the few times I’ve interacted with customer service.”

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Posted 1 year ago

“Love this site !”

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Posted 1 year ago

“Great customer service,great communication,cards are excellent quality and very reasonably priced, there really is a card for every occasion, I'm very pleased with purchase and would highly recommend”

Helpful Report

Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews