Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So special and appropriate !”

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Posted 1 year ago

“Great customer service! Great prices!”

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Posted 1 year ago

“Thank-you KC for your assistance in helping me with a photo collage card. It was perfect! I appreciate your help and expertise! Rita”

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Posted 1 year ago

“Extremely helpful service in finding a specific card category and then to upgrade shipping!”

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Posted 1 year ago

“First of all, the cards are wonderful. They look great and the sentiment inside many of them are unique and expressive. Secondly, they arrive quickly and are neatly wrapped and secured. Finally, I had a small issue that was quickly and satisfactorily addressed. Their customer service is terrific.”

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Posted 1 year ago

“Had a very minor problem. (Slight damage caused by postie on delivery.) Replacement sent immediately without quibble. Good price and stout packaging.”

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Posted 1 year ago

“My problem was rectified within an hour! Thank you for such a prompt response!”

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Posted 1 year ago

“You are good as it gets! Keep up the good work. Tom”

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Posted 1 year ago

“I absolutely love purchasing my cards from Greeting Card Universe, and have never been disappointed. I get compliments all the time from friends and family about these “custom cards.” Their customer service is the best.”

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Posted 1 year ago

“Very happy with their service, they reply promptly. The cards are great quality and I love the selection.”

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Posted 1 year ago

“So easy! Such great customer service! No need to get cards anywhere else.”

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Posted 1 year ago

“Well first of all I love how I can buy cards for My Son and his husband and I forgot to use my code for a discount and after I got my confirmation I realized my mistake , I sent a reply and I'm getting a refund . Plus I always receive the cards in a timely manner . And they a very nice quality.”

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Posted 1 year ago

“I’m very happy all the greeting cards I have always Ordered”

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Posted 1 year ago

“Gave wrong address, was returned to them, they are forwarding it on! So grateful”

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Posted 1 year ago

“Very happy with my order despite a hiccup which was probably my fault the service I got cannot be faulted. I shall definitely be using this company again, totally worthy of ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Cards were received sooner than expected and neatly wrapped to protect them, that was a nice touch. The words couldn't be more appropriate, perfect for a son and nephew wedding. Look forward to ordering more from your company. Thank you .”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“Asked a question about my order and it was answered quickly. Love their choices”

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Posted 1 year ago

“THANK you for getting back to me.”

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Posted 1 year ago

“Excellent customer service. Above and beyond. Error made by me and they took care of it in a very timely manner. I have recommended to lots of my friends. Thank you!!!”

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Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews