Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At 71 years old I still make mistakes. Like in this case Greeting Cards staff corrected my mistake by giving me a refund. Good people!!! Thank You”

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Posted 2 years ago

“Had forgotten to put my promo code on my order and was very pleased with getting a refund and reply to my query very quickly and efficiently”

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Posted 2 years ago

“To be honest, I always have trouble finding the right card. And, in that regard, I do not feel like the search terms are dead on. But I always say to myself--"of course they are not going to make it too easy--they want you to see the whole menu of options." I do think the ordering process is very easy and, a shout out to Taylor, he was very responsive to an e-mail inquiry and helped me capture the correct promo code. I have used you for the last couple of years for X-Mas cards to business contacts. Everybody appreciates what you produce for me--not convinced they really like hearing from me though. Hope all is well. Again, thanks to all. Dan Begian”

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Posted 2 years ago

“Very pleased with the speed of delivery. The company are really helpful.”

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Posted 2 years ago

“Customer service was prompt and professional!”

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Posted 2 years ago

“Love your cards! It's awesome that you can customize... change I to we or change the entire inside if you want to. Helpful customer service too... Thank you!”

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Posted 2 years ago

“Always excellent service and beautiful cards! You can call them if you have questions and get immediate answers. If you need help designing a special card, they will help you! This is my to go spot for all my cards.”

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Posted 2 years ago

“Very happy with the card quality and ease of ordering. Great customer service too.”

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Posted 2 years ago

“i can't seem to get into my account Euphemia Elliott bpelliott15@gmail.com”

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Posted 2 years ago

“Great Customer response and can find a Great Variety of Cards.”

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Posted 2 years ago

“Greeting Card Universe is simply the best. Best card selection to choose from, best quality of card material, best customer support and best printing! Again simply the best. Richard K.”

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Posted 2 years ago

“Lovely card received within promised timescale( unusual for 102 year old!)”

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Posted 2 years ago

“This company has a lot of options for greeting cards that are so affordable. You are able to personalize them to create a message of your choice. I had a question to ask them and they responded via email in less then 24 hours.”

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Posted 2 years ago

“KC was extremely helpful with my problem of sending two birthday cards to Hawaii to two different people at same address. Kim Åstrand”

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Posted 2 years ago

“This is BY FAR THE BEST company I have ever ordered from. I've used them on 3 or 4 different occasions and the have been so great in shipping, quality, and all around good people. I have made a mistake on the date for one of the cards and I emailed them, the fixed it for me with no problem. This last time, I accidentally ordered the wrong card and when I received it, they resent me one like I meant to ordered. I could not have had a better experience!! A+++++++”

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Posted 2 years ago

“I forgot to use a sale code on my order so I emailed customer service and I received a very prompt response along with my sale code.”

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Posted 2 years ago

“Outstanding customer service.”

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Posted 2 years ago

“No matter what the occasion, whatever the special circumstance may be, Greeting Card Universe has you covered with a unique, fun, and/or thoughtful greeting card. Always a perfect price, lots of great sales when you buy more, and your order one day and very soon after you will have your cards in the mail. One of the most outstanding companies in the universe...that is why it is called Greeting Card Universe!”

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Posted 2 years ago

“I have been consistently happy with the variety of card choices and prices offered by Greeting Card Universe. Their shipping department, too, takes great care with the way cards are protected for mailing.”

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Posted 2 years ago

“So glad I found this card company many years ago. Their customer service is impeccable. Whenever I called regarding an order they were always polite and solved my problem even when I was the one who messed up on the ordering. I have recommended Greeting Card Universe to many of my friends and they to were happy with the results.”

Helpful Report

Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews