Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took forever to receive. Will receive too late for what is was ordered for.”

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Posted 3 years ago

“Greeting Card Universe is my "go to" card shop when I run low on greeting cards. I have always been completely satisfied with my orders. The prices are good; the designs fit every need: the compliments I receive from the recipient are always positive.”

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Posted 3 years ago

“Everything was excellent from start to finish and would recommend definitely. Arrived very early after ordering and a beautiful card. Would highly recommend.”

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Posted 3 years ago

“So far so good. Very helpful. Now I must just pray that what I have been told will be forthcoming!”

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Posted 3 years ago

“Customer service is excellent. I have been using this service for 7 years, and twice have had to cancel orders, and they have always been more than helpful and issued me refunds and made sure the cards did not ship. I love their cards also and have ordered many times. Would recommend them to anyone.”

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Posted 3 years ago

“Have not received my card yet. Address is correct.”

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Posted 3 years ago

“Easy to use. Delivered promptly. Excellent price.”

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Posted 3 years ago

“I did not have a bad experience! Taylor did an OUTSTANDING JOB AND I DID NOT HAVE TO WAIT FOR ANYONE TO ANSWER, HE PICKED UP RIGHT A WAY AND EMAILED ME THE LINK. THANKS MUCH ONCE AGAIN, TAYLOR. TAYLOR PLEASE STAY HEALTHLY AND STAY SAFE. LIN FROM OAKLAND, CA”

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Posted 3 years ago

“Was sending out a time sensitive card and was glad they let you pick the date for shipment however they messed up and sent the card at the wrong time, this was not good because it was an anniversary of the death of a loved one and caused more turmoil than was needed. So I guess the people who work there must not pay attention to ship date requests. Be careful”

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Posted 3 years ago

“The instructions were easy to understand and the videos made it much easier. Thank you.”

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Posted 3 years ago

“Excellent cards. Great service on communication and delivery. Will buy again.”

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Posted 3 years ago

“Taylor in GCU Customer Support was very professional and patient. I got my card for a Valentine Birthday right on Time ! Thank you”

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Posted 3 years ago

“My card was a disgrace. It was cut wrong the edges didn’t meet , I could have made it myself better, I am not joking . I was very, very upset, angry and disappointed. I showed my friends and they all agreed it was just a piece of card not even folded correctly. It was a special card for my grandson . I would have returned it immediately but he lives in America and I needed to post it straight away. I will never but another card from here again”

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Posted 3 years ago

“All of the above are perfect - - thank you.”

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Posted 3 years ago

“I use Greeting card universe all the time.The cards are of great quality and theres always a great choice.To be able to find such a great service from your armchair is brilliant. Customer service is second to none too.If i could give more than 5* i would.”

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Posted 3 years ago

“I asked for specialty card for my parents' 57th wedding anniversary. They delivered exactly what I was looking for.”

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Posted 3 years ago

“Highly recommend greeting card universe beautiful cards lots of choice amazing prices excellent quality fast delivery would give more than 5🌟🌟🌟🌟🌟always been very happy with there excellent service.”

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Posted 3 years ago

“A shout-out to Customer Service; superlative help.”

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Posted 3 years ago

“You could order just about anything and personalized as well and customer service is terrific. For people who can’t get out this is great. Best of all if you’re in the middle of an order and you get stuck you can call and they’ll pick up the phone and help, although it really is an easy website.”

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Posted 3 years ago

“We are very satisfied with GCU's customer service and prompt responses to a client's concerns. Customer service at this level is rare these days and is appreciated.”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews