Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE shopping with GCU. It's so easy to buy cards and the selection for each occasion is awesome! Since I found GCU I have not purchased a card from anywhere else.”

Helpful Report

Posted 2 years ago

“This company is the best for greeting cards! The price is so much less than buying in a store, the cards are beautiful, I can edit them to personalize for whoever I am sending them to, they have a good selection of cards to choose from, the shipping is fast and their Customer service is excellent! They are my choice for all my greeting cards!”

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Posted 2 years ago

“KC helped me customize a card - love her and the product!”

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Posted 2 years ago

“I like the cards a lot, but there was not a lot of choices for the 50th anniversary for your work place. Unless I missed them. There were a lot of pretty cards for 50th wedding anniversary though. The price was very good and delivery was good too.”

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Posted 2 years ago

“Had problem with my order got in contact with customer service and with mins it was sorted and gave me time so now just waiting on my order of card's to arrive any day now .Mrs Felkin”

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Posted 2 years ago

“I LIKE YOUR CARDS AND THE SERVICE”

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Posted 2 years ago

“Had a problem with the beautiful card I ordered. I sent a text to customer service and within minutes my problem was resolved….they went above and beyond …. Love this company and love the card!”

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Posted 2 years ago

“My cards were not delivered a week after they were shipped. GCU offered to reship them or issue a refund. I love this company!”

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Posted 2 years ago

“I am very happy with Greeting Card Universe. They have a very large selection of greeting cards for all occasions, great prices and a wonderful customer service team. They are also great with returns and refunds. I have been a loyal customer since 2014. I highly recommend Greeting Card Universe. You will not be disappointed.”

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Posted 2 years ago

“Yes, I was able to reorder cards that I have previously enjoyed. Service was outstanding and prompt. I will continue to order from Universe Greeting Cards knowing I will receive excellent service.”

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Posted 2 years ago

“I have used this great company before with good results. I made lots of dumb mistakes in preparing my recent card and their amazing customer service held my hand and fixed them all and gave me a free reorder. 🤗😘👍”

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Posted 2 years ago

“First time I used them, and was presently surprised in their card selection. Plan on using them for all future card purchases.”

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Posted 2 years ago

“Going in and out of cards is slow but price, buying and delivery is great!”

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Posted 2 years ago

“Fast response and extremely helpful. Thank you. Your cards are going to bring many smiles.”

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Posted 2 years ago

“Variety of cards. Personalization feature is nice.”

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Posted 2 years ago

“I can only say what a wonderful company they are .I made a mistake on the card I had ordered. They are kindly sending a replacement which I wasn't expecting . I shall definitely use them again.”

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Posted 2 years ago

“Excellent service! One of the cards I received had incorrect names printed on it. I notified them with an email and heard back right away. Cards arrive quite quickly and the selection was good. The quality of paper used was okay, but good for the price. I definately will be using them again.”

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Posted 2 years ago

“Good selection in most categories--expedited service--availability of personalization for cards.”

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Posted 2 years ago

“I complained about an issue and they delivered a positive response in a timely manner.”

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Posted 2 years ago

“Great service. Love the selection of cards. You and your staff do a great job Plan to continue purchasing cards from you all again Thank You”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews