Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been ordering from ypur company since the covid 19 started and I've been pleased with every order that I've received. Your customer service is also very good. Thank you”

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Posted 4 years ago

“I would like to thank Taylor for responding to my question in a very timely manner. I am not a big card guy but once my sister sent me some cards from your company, I will be purchasing many more cards for holidays and events that I could not find at the store. Plus, You're prices are extremely reasonable. Thank you so much.”

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Posted 4 years ago

“I had made a mistake on personalization of one of my cards, so I sent a email with a correction. In a short time, I got an answer saying they'd made the change for me. Awesome!”

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Posted 4 years ago

“This is a wonderful company. I am always pleased with my order. The recipients of card selections are always appreciative of the uniqueness of their cards. I am truly thankful to customer service for assistance with an error I made. Thanks to Taylor, an incorrect address was corrected and the order was rectified. I surely appreciate the personal help I received on my order.”

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Posted 4 years ago

“They issued a refund in a timely manner.”

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Posted 4 years ago

“Customer service representative was extremely helpful.”

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Posted 4 years ago

“Hawaii is paradise, I can’t think of a better Holiday wish!”

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Posted 4 years ago

“Just correct any mistakes the same day. The lady was polite and responded appropriately. Beautiful cards at excellent prices.”

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Posted 4 years ago

“This is the most amazing Company !!!! I live in Australia and knew nothing of them before I ordered my beautiful card. Their cards, price, variety and follow up service is very impressive and I will always order from them from now on, also I will be recommending they to all my friends.”

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Posted 4 years ago

“FANTASTIC CUSTOMER SERVICE! I never have problems with GCU, and this was the first time I’ve called, after being a leg time customer. Fantastic products, I love personalizing my cards, and there’s a card for any occasion! I really appreciate resolving my small issue in record time.”

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Posted 4 years ago

“Love the product. Customer service was excellent”

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Posted 4 years ago

“won't ever use another card service as you guys are the best!!!!!”

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Posted 4 years ago

“Great cards, great service and wonderful in responding to you if you have a problem.”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“Excellent customer service. I somehow didn’t personalize the inside of my cards which were being sent directly to my recipients. Messaged customer support, within 3 hours (Sunday afternoon) all rectified by Taylor. Many thanks”

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Posted 4 years ago

“Customer service is always been outstanding Ihave personalized cards Here for many years I believe the price to be very fair it beats standing looking for cards at the store this is more convenient and they have a Variety to accommodate anyone’s needs”

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Posted 4 years ago

“Great customer service! I look forward to ordering again!”

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Posted 4 years ago

“First class service and customer relations. Having inadvertently made an error on an order Customer Reations immediately rectified mistake at no extra charge.”

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Posted 4 years ago

“No boxed Christmas cards!! No Bueno! You've just me.”

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Posted 4 years ago

“Just received reorder card. Thanks so much. Seeing how the packaging is so nice, I would never have thrown out first order. It must have been put in wrong mailbox. I like the card and customer service was great!”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews