Groomers World Reviews

Name: Groomers World
Address: Unit 11 Sunflag Business Park, Durham, County Durham
Rating: 4.75

4.8 Rating 611 Reviews

93 %

of reviewers recommend Groomers World

4.8

Based on 611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Groomers World 5 star review on 10th October 2024

Alisha Kirkham

Groomers World 5 star review on 9th October 2024

Anonymous

Groomers World 5 star review on 6th October 2024

Kate French

Groomers World 5 star review on 18th September 2024

Melody Hames

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I recently bought comb attachment for Andis clippers I had a question about them I wrote it on my last review and I got an reply and I was really happy with how helpful and wuicj I got the reply will be buying again from here good service is priceless”

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Posted 1 month ago

“Groomers World is my ‘go to’ for all my salon supplies. Always 5 star customer service and a speedy delivery service. Their own brand blades and clipper ranges are fantastic value too!”

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Posted 1 month ago

“I need to speak to someone about replacing this already. The tube has come out 2 times now and I don’t think it’s hard enough. It blows out quite cold. The power is great on it but the heat is not hot enough. As of this I feel like it takes me longer to dry the dogs.”

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Posted 1 month ago

“My first order, easy, good price, quick delivery, good communication. Highly recommended”

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Posted 1 month ago

“I recently purchased a Large Extra Low Electric Pet Grooming Table, and I am extremely happy with the service I received. The customer service team were extremely helpful. I needed to rearrange my delivery address and they were very helpful. The table I purchased is great. It goes lower than any table I’ve previously owned, and the mechanism is extremely quiet and smooth. Great for large or nervous dogs.”

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Posted 1 month ago

“Great company. I bought some clippers and they were much cheaper than elsewhere online. Easy to order and quick delivery. Will definitely be buying from them again soon.”

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Posted 1 month ago

“I am a little unsure if they fit right I have a Andis AGC they feel a little tight getting on and then there is a gap at top when on blade could you tell me if they are ok please”

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Posted 1 month ago

“Brilliant”

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Posted 2 months ago

“First class service, quick delivery, good product”

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Posted 2 months ago

“Thank you very much my dog is a lot better now becaues of the shampoo, that i bought off yourselves thank you.”

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Posted 2 months ago

“Orders are dispatched very quickly. Prices are great and everything I have purchased has been of quality for the price. Excellent service at a great price.”

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Posted 2 months ago

“I love my new clippers, which happen to be a lot cheaper than other sites and the service was excellent. Regular updates on delivery, which also came very quickly. A very happy customer and will be recommending Groomers Works and using again in the near future.”

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Posted 2 months ago

“A great place for all your grooming needs thanks”

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Posted 2 months ago

“Great blades. Sharp and excellent quality. This my second purchase. Will buy again.”

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Posted 2 months ago

“Free postage over £10, deal breaker. Received set of slip brushes within a few days, amazing value for money. Groomers World is my go to website.”

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Posted 2 months ago

“Amazing bandanas all well made and cute”

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Posted 2 months ago

“I would like to make a point as to why I am giving groomers world three stars ...... I am an owner of a growing salon. I discovered groomers world a year or so ago and was a little dubious of their products having never heard of them. I reached out to other groomers in the area via a group chat we are kindly apart of, and most also had not heard about them. Despite this I was in need of a few products and didn’t see an issue giving a new company a try, there products that I ordered seemed good enough , maybe sometimes lacking in the finishing touches that christies and other places seem to add to the orders, non the less it was good enough for me and I know how important it is to use the smaller companies over the bigger more well known ones. We started Building a decent working relationship over the past year with me mostly dealing with the same sales rep Stuart for the past few orders at least. However, ........ I am sorry to say that I was left very disappointed in groomers world as a company recently, I had ordered a Stand dryer from them, in a bundle and the product had a major fault that meant it didn’t appear to be working correctly. I asked for a replacement, groomers world were helpful and sent a replacement quickly. it was upon trying to use the replacement product that I realised that the dryer was in fact a bad product and lacked power and heat ( both pretty important things for a groomers stand dryer) I contacted groomers world within 24 hours of opening the product to let them know it’s a product not fit for purpose and I would like a refund! I was met with a very generic response to let me know that they do not accept returns if they have been used I explained I didn’t know it was not a good product until I tried to use it and that it’s not fit for purpose, not that I had simply changed my mind, I even suggested that if they had a better product that could replace it I would be will ng to pay the difference!! Groomers world said they will accept the return should the dryer be in pristine condition, and I would have to pay a £15 restoking fee. as I have said I use this business a lot and unfortunately I feel very soured by the company not taking on the cost due to them having a product not fit for purpose I will probably try a different company before shopping here now to guarantee a better service which is a real shame !”

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Posted 2 months ago

“The brush is just ideal for my 4mth old toy poodle, used it on him earlier today and he seemed calm enough. Havent yet used the scented body spray. Delivery was quick and its great being able to track the delivery. Will definitely be using Groomers World in future”

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Posted 2 months ago

“Great service, quick and easy to checkout! Will definitely be using for our grooming products in the future.”

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Posted 2 months ago

“Nice quality and bigger spray than I thought, lovely smell but unfortunately the smell doesn't last on my groomed toy poodle, great service with good delivery.”

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Posted 2 months ago

Groomers World is rated 4.8 based on 611 reviews