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GroomsShop Reviews

4.0 Rating 683 Reviews
72 %
of reviewers recommend GroomsShop
4.0
Based on 683 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Anonymous
Anonymous  // 01/01/2019
Website is easy to use and shipping was fast
Helpful Report
Posted 2 years ago
The lighters looked great and arrived quickly
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Posted 2 years ago
Looks good, smaller than expected. Speaker sounds good but cannot handle a phone turned all the way up. Decent little bathroom speaker.
Helpful Report
Posted 2 years ago
Great pricing, and when they made a mistake with the order they fixed it right away no extra charges & with clear communication!
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Posted 2 years ago
I wasn't sent what I ordered. They sent me something very similar and sent me a $100 off promo code for some wine website if I spend $160. Not too pleased with the turnout but since the my wedding is coming up quick, I have no other choice than to take the order as is.
Helpful Report
Posted 2 years ago
We are sorry to hear about your experience Jose. Rest assured that we will improve and serve you better in the future.
Posted 2 years ago
Very good customer service
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Posted 2 years ago
Love the personalized lighter I bought for my husband. It looks great.
Helpful Report
Posted 2 years ago
Two orders made within 20 mins of each other arrived 3 days apart and the second did not arrive in time for the event despite being just a smaller order of the original
Helpful Report
Posted 2 years ago
Engraving was not centered so a replacement order was sent. Replacement order engraving was also not centered.
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Posted 2 years ago
Highly recommend!
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Posted 2 years ago
Easy to use website, user-friendly, and has many choices for gifts for groomsmen! I would recommend this site to anyone who needs to buy wedding party gifts!
Helpful Report
Posted 2 years ago
The watches themselves are cute, however, I feel like the company didn't represent the item well before purchase. The pocket watches are about the size of a half dollar. Maybe smaller. I agree it is partially my fault for not reading the dimensions, but in all the photos they appear to be the size of a normal men's pocket watch. While we are disappointed with the size, we will still give them as a gift.
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Posted 2 years ago
The cooler stools were a hit for the boys! Shipping arrived as scheduled and the product seems to be made of quality materials.
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Posted 2 years ago
My father in law is going to love this!
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Posted 2 years ago
The gifts I got for my friends came out just as incredibly as I had hoped they would. The design is clear and easily readable, and the etching feels like it will stand up to the test of time.
Helpful Report
Posted 2 years ago
My dad loves it! Exactly like picture.
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Posted 2 years ago
The products are high quality and the customer service was great. There was a small issue with my order and the customer service team got back to me within 12 hours and immediately made it right.
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Posted 2 years ago
Great quality. And it came quickly!
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Posted 2 years ago
They showed up quick and were exactly what I ordered! Great Quality!
Helpful Report
Posted 2 years ago
I ordered whiskey decanters for my groomsmen but they arrived without tops. When I received the decanters I reached out via email to customer support and I asked if the tops would arrive before my wedding and the only response I received was "Im aware of the time sensitivity". I unfortunately had to give them their gifts without the decanter tops because they did not arrive on time.
Helpful Report
Posted 2 years ago
Hello Dalton we are sorry to hear that you are missing the decanter stoppers from your order. Rest assured that they have already been requested to be processed and will be on their way.
Posted 2 years ago
GroomsShop is rated 4.0 based on 683 reviews