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GroomsShop Reviews

4.0 Rating 683 Reviews
72 %
of reviewers recommend GroomsShop
4.0
Based on 683 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Anonymous
Anonymous  // 01/01/2019
They weren't the colors that I selected but good product
Helpful Report
Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
I was so excited for the coolers but when they arrived and I went to pre-fill them with beers for my groomsman the bottles wouldn’t fit. The top doesn’t close when filled with bottles. Cans are the only thing that fit, which is very disappointing since the photo shows bottles.
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Posted 3 years ago
I'm so sorry to hear about this. Please send us a picture of the item that you have received including the receipt and we will rectify the issue for you. Thank you
Posted 3 years ago
The products were delivered exactly as shown and meet my expectations
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Posted 3 years ago
Thank you for the feedback! Your satisfaction is our top priority, stay safe!
Posted 3 years ago
Engraving turned out exactly as shown in customization. Shipping was faster than expected
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Exactly what I was hoping for
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
The product is very good, the timing and communication re: shipping delays was very shoddy. I had to call and email customer service many times to learn of the new estimated arrivals of my order. the order arrived well over a month late.
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Posted 3 years ago
I'm so sorry that it took longer than it should. Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
I tried changing my order because I had made a mistake of thread color within 5 minutes of order and was told no.
Helpful Report
Posted 3 years ago
Thank you for the feedback. We understand that you wish to change the thread of your order, however, it looks like it is already under production at that time which is why we are unable to cancel it. If you like your order to be redone, we could provide a 50% discount to you. We will reach out via email for the information. Thank you
Posted 3 years ago
Turned out great! Thanks
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Love the boxes
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
I ordered 8 humidors. Most of them were in perfect shape, however 3 of them had some dings and imperfections. One of them had a loose piece on the inside of the lid that will need to be glued tight. The hygrometers were all at various levels of high humidity, so I'm not sure if that's due to storage or if they're broken. Overall, I'm satisfied with the purchase.
Helpful Report
Posted 3 years ago
Thank you for the feedback. Please send us a picture of the damaged items including the receipt so we could check that for you
Posted 3 years ago
Fast shipping, quality product. Looks just like the picture.
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Posted 3 years ago
Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)
Posted 3 years ago
Looks awesome. One thing I would say is that in the pictures, it looked like the boxes came with some confetti looking stuff? Almost straw-like-paper? Not sure what it was, but I thought that was going to come with it. Other than that, y'all did great. Thanks!
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Great product and quick shipping
Helpful Report
Posted 3 years ago
Thank you for the feedback! Your satisfaction is our top priority, stay safe!
Posted 3 years ago
Good quality merchandise, thanks guys
Helpful Report
Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
The absolute worst. Bought $800 worth of products... $500 worth of products made it. Terrible.
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Posted 3 years ago
I'm so sorry to hear about this Bryce. Can you please send us a picture of the items you have received including the receipt? Once we receive it, we will rectify the issue for you.
Posted 3 years ago
Great!!!!!!!!
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Everything looks great and was here in a few days
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Posted 3 years ago
Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)
Posted 3 years ago
IT WAS EVERYTHING I ASKED FOR
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Posted 3 years ago
Glad to know that you like your item! Thank you for your feedback :)
Posted 3 years ago
Absolutely beautiful products, at reasonable prices not aimed at taking advantage of a special event. Absolutely would reccomend this site to anyone who'll listen
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Posted 3 years ago
Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)
Posted 3 years ago
The last purchase I made I received 2 months after the arrival date. Should have received a refund.
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Posted 3 years ago
I apologized for the delay. The item got out of stock which is why it was delivered late. Thank you for patience in waiting for the item.
Posted 3 years ago
GroomsShop is rated 4.0 based on 683 reviews