GroomsShop Reviews

Name: GroomsShop
Rating: 3.96

4.0 Rating 683 Reviews

72 %

of reviewers recommend GroomsShop

4.0

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“My order came back to me and it was impeccably done with pride. I would highly suggest order what you want from these guys because they do great work.”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Not high quality products. I would not recommend to my friends or family.”

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Posted 3 years ago

I'm so sorry to hear about this. We should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.

Posted 3 years ago

“Fantastic all the way around!! 👏 I ordered them in a panic, the Monday before I got married. I put a rush on everything and received them Wednesday. I couldn't believe it. All of them personalized perfectly and functioning correctly. They couldn't have been better and I would definitely recommend this place. A life saver. Seriously!”

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Posted 3 years ago

Thank you for the feedback! Your satisfaction is our top priority, stay safe!

Posted 3 years ago

“i highly recommend the groomsman shop!!!”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Product is of good quality and appearance”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Product was as described, nice work and the wait time a bit longer, but not bad at all”

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Posted 3 years ago

Thank you for the feedback! Your satisfaction is our top priority, stay safe!

Posted 3 years ago

“Bad quality, one of the names on my duffle bags were off centered, and the stitching was coming apart.”

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Posted 3 years ago

I'm so sorry your order hasn't arrived. I know how frustrating this must be. We will email you in regards to your concern.

Posted 3 years ago

“Very pleased with the Grilling Sets that were ordered. Orders were made and delivered quickly and the quality of the product was excellent.”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Happy with my purchase and engraving for my wedding party”

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Posted 3 years ago

Thank you for the feedback! Your satisfaction is our top priority, stay safe!

Posted 3 years ago

“Great quality!”

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Posted 3 years ago

Thank you for the feedback! Your satisfaction is our top priority, stay safe!

Posted 3 years ago

“Still waiting on a response from my complaint”

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Posted 3 years ago

Please send us an email at gssupport@groomshop.com and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.

Posted 3 years ago

“took too long to ship”

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Posted 3 years ago

I'm so sorry to hear about this. Please send us an email at gssupport@groomshop.com and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.

Posted 3 years ago

“Would have been 5 stars but one of my groomsmen's personalized items came after my wedding even though the others came much earlier... wasn't the end of the world but still kind of embarrassing to have to tell him hey you're getting one too...”

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Posted 3 years ago

I apologized for the delay on your order but still thank you for the feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Still have not received my package 3 weeks later. When I view the shipping info it just says in transit.”

Helpful Report

Posted 3 years ago

I'm so sorry your order hasn't arrived. I know how frustrating this must be. Please send us an email at gssupport@groomshop.com and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.

Posted 3 years ago

“Very pleased with the product once I got it it took longer than a than expected”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“I liked the items a lot. As a groom, I ended up getting one for myself. The only hiccup was with the shipping. I ordered them expecting the orders to be delivered to NC where I was having my wedding, but the majority of my shipment didn't arrive on time and I had to reroute them to Houston where my wife and I reside. However, when I called, GroomsShop rerouted the shipment at no extra cost to me. I appreciate that service.”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Beautiful product. Came exactly as I wanted. Also comes in individual wooden boxes making it easy for gift giving.”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“I thought it was an actually embroidered cooler not a Velcro patch that went on it. They do look great I’m just not happy with that part of it”

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Posted 3 years ago

I'm sorry you do not like the item you received. We would like you to know that we are open to your suggestions :) Thank you!

Posted 3 years ago

“My guys loved it!”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

GroomsShop is rated 4.0 based on 683 reviews