GroomsShop Reviews

Name: GroomsShop
Rating: 3.96

4.0 Rating 683 Reviews

72 %

of reviewers recommend GroomsShop

4.0

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“some of the letters kind of rubbed off before i even received the decanters. not the greatest engravings”

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Posted 3 years ago

I'm so sorry to hear about this. Please send us a picture of the item including the receipt and we will rectify the issue for you.

Posted 3 years ago

“Overall, happy with the purchase. Could easily be 5 stars, I gave them 4 stars due to two issues. The processing-manufacturing-shipping time is slower than expected. I understand it’s due to COVID, still a concern. Second, I got the bottle openers. The engraving was accurate and all were correct, my issues was it’s hard to see without proper lighting. I kind of wish the engraving added some darkness to me. Bottom line is I would order again, just some mild things I hope the company seems and addresses.”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Never got my order. Placed a month ago”

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Posted 3 years ago

I'm so sorry to hear about this. As per tracking, Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. We can monitor the movement of the package and if it wouldn't reach you by the end of the next week - we can safely assume that the package got lost in transit. Do not worry as we are still responsible for the money that you have paid. Hence we will reship it to you.

Posted 3 years ago

“Great products with no mistakes on the customization. I will be recommending this to my peers and have already ordered another set of flasks”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Great products great delivery could check all products better tho”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Husband was very happy”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Beautiful product and fast shipping!”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Great products and quick delivery”

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Posted 3 years ago

Thank you for the feedback! Your satisfaction is our top priority, stay safe!

Posted 3 years ago

“Very quick to deliver and 100% accurate on all the monograms”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“The bags were exactly what I wanted . They are so spacious even though they didn’t seem like it from the picture at first . definitely a must Buy ! Using these as bridal party gifts 🎁”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Great option for personalized Groomsmen gifts.”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Love it! Coolers are amazing.”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Great product, I would strongly recommend. Good quality and fast service.”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“I messed up my order and scrambled to fix it right away. Luckily, GroomsShop customer service reached out shortly after I emailed them and assured me that they will fix my mistake. They did it even though they put in their disclaimer that all products are final so I very much appreciated that they saved me money from buying the same thing again”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Really awesome stuff!”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Disappointed a gift card wasn't included in package despite customer service's confirmation it would be there.”

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Posted 3 years ago

I'm so sorry to hear about this. Thank you for your feedback :)

Posted 3 years ago

“Fast high quality work. Thank you!”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“I love the end product. We got exactly what was pictured. We had one small mishap with 1 of the 5 and the customer service took care of it ASAP. Emailed them expecting a response that Monday or Tuesday but they had it resolved and shipped out by then. My guys loved them!”

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Posted 3 years ago

Allow us to thank you for your wonderful feedback. Glad to know that you liked your product :)

Posted 3 years ago

“Beautiful and great quality”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

“Beautiful and great quality”

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Posted 3 years ago

Glad to know that you like your item! Thank you for your feedback :)

Posted 3 years ago

GroomsShop is rated 4.0 based on 683 reviews