Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,153 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

Questions

Metrics

2.0

Based on 1,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the products and the services that I have purchased from Groupon have always been on a very high standard.”

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Posted 6 years ago

“I inadvertently ordered the wrong item, this problem was quickly rectified after contacting customer services. Would definitely recommend.”

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Posted 6 years ago

“Good price, quick delivery and unique products”

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Posted 6 years ago

“I've bought some very good deals for dining out that were extremely good value. I've also bought goods on there that were amazing prices and quickly delivered.”

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Posted 6 years ago

“Quick delivery great product's.”

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Posted 6 years ago

“They have lots of items at low prices and they make it easy to shop.”

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Posted 6 years ago

“Good quality goods at the right price!”

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Posted 6 years ago

“Excellent customer service answered all my questions.”

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Posted 6 years ago

“Quick delivery well pleased with trainers”

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Posted 6 years ago

“Great savings on everything from eating out to unusual gifts. Great customer service. I and many of my friends use this site regularly!”

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Posted 6 years ago

“They give excellent delivery service, had no problems so far also always keep you Informed of your purchase.”

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Posted 6 years ago

“brilliant app, save the street trudging”

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Posted 6 years ago

“"Great customer service! This was my 3RD time coming for an oil change and I will be :)" Coming back and telling all our friends #HappyCustomer”

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Posted 6 years ago

“Best&low cost”

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Posted 6 years ago

“Great discounts”

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Posted 6 years ago

“fantastic website, so many goods to choose from. Ordering was easy and the delivery of items ordered was timely. Goods received was exactly as I had ordered.”

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Posted 6 years ago

“cheap and cheerful.”

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Posted 6 years ago

“Bought a Franky and Benny's groupon Had a wonderful meal with good service in Kingston, Milton Keynes”

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Posted 6 years ago

“I do like this website a lot, is really easy to buy on it.”

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Posted 6 years ago

“Excellent service everything happens and no problems with results firstclass”

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Posted 6 years ago

Groupon is rated 2.0 based on 1,153 reviews