Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,153 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

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Metrics

2.0

Based on 1,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,quick,easy,superb all round service,good E-mail contact,great deals,”

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Posted 6 years ago

“I have brought quite a few items from Groupon their prices are very good and the quality of the products are great, delivery is fast as well, keep up the good work Groupon a very happy customer”

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Posted 6 years ago

“easy website amazing backup from help staff products good value . love them”

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Posted 6 years ago

“Always great deals on Groupon. Easy to use app.”

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Posted 6 years ago

“super articles livré rapidement,”

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Posted 6 years ago

“I've only had great experiences with Groupon. My latest purchase was a mattress & I'm a very happy bunny. I read so many bad reviews I almost didn't order one. I read the fine print in all the ads and realised most state the supplier so I googled each supplier to look at their reviews. Aspire furniture only had GREAT reviews so I ordered one off Groupon by that supplier. 7-10 working days for delivery, mine came in 5 working days. Mattress was vac packed & rolled & looked a bit scary once opened however we read to leave mattress for 12-24 hours to get to it's proper size & we waited the full 24 hours. It's great & we've been sleeping on it for the last week & I'm so glad I wasnt put off by the negative reviews.”

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Posted 6 years ago

“Extremely good service , Order online piece of luggage and receive exactly what I'm ordered for very low price. definitely will use that service again.”

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Posted 6 years ago

“Vitality Holistic Massage and Spa in East Islip NYwas wonderful!! Had a couples massage and it was a great experience. I would definitely return again .”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Product as described and good value and quick delivery”

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Posted 6 years ago

“My package was delivered packed nice and neat thanks”

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Posted 6 years ago

“all items ordered arrived quickly with no fuss or hassle,,,,,,pleased..........”

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Posted 6 years ago

“We recently ordered 2 items from Groupon, for Christmas, and had information on delivery dates within a few days of ordering, and the items came one within 4 days, the other was 5 days. All very acceptable as it was the weekend that we ordered them, so very good. Have checked the items, and happy and pleased with the great service.”

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Posted 6 years ago

“Each order through Groupon has been very easy. I'm going to start using Groupon more often!”

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Posted 6 years ago

“great prices!”

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Posted 6 years ago

“Click and delivered.❤”

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Posted 6 years ago

“They are very quick at getting orders out and everything they sell is in quality condition and great value and quality many thanks”

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Posted 6 years ago

“Great products and quick delivery.”

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Posted 6 years ago

“great prices, fast delivery!”

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Posted 6 years ago

“Easy app to navigate”

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Posted 6 years ago

Groupon is rated 2.0 based on 1,153 reviews