Login
Start Free Trial Are you a business?? Click Here

Groupon Reviews

2.0 Rating 1,151 Reviews
23 %
of reviewers recommend Groupon
2.0
Based on 1,151 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Groupon 5 star review on 29th June 2024
ABEBE TSEGAYE
Groupon 1 star review on 21st November 2023
Mike H.
Groupon 1 star review on 11th May 2023
Kim T
Groupon 1 star review on 9th May 2023
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
33
Anonymous
Anonymous  // 01/01/2019
I recently bought two dash cameras with sd cards from Groupon, one for my husband and one for me, within less than a week, both sd cards stopped working - we've had to purchase two more sd cards from Asda, which work perfectly! I would say to anyone buying these dash cams, don't bother wasting your money on including the sd cards with them, buy without and then buy sd card from elsewhere.
Helpful Report
Posted 7 years ago
good pricing
Helpful Report
Posted 7 years ago
Excellent value choice
Helpful Report
Posted 7 years ago
Service is good but sometimes when you buy stuff... it dissapears and you cant use the vouxher anymore.. this is befor the expiry date
Helpful Report
Posted 7 years ago
Great genuine offers and if it all goes pear shaped reliably resolve speedily.
Helpful Report
Posted 7 years ago
Excellent deal for a VR arcade located near me. Will definitely use Groupon again.
Helpful Report
Posted 7 years ago
Always great offers and very easy to order and quick to dispatch. If there are any questions they very good at answering them and sorting out issues. Fab company.
Helpful Report
Posted 7 years ago
The discount for an escape room experience was fantastic, half of what I would have had to pay. I have now joined and will be regularly looking for deals.
Helpful Report
Posted 7 years ago
I have been a Groupon customer for years now and they never fail to please. Groupon lists an amazing number of opportunities to save money on an enormous range of goods, entertainments, services, dining out and other experiences at great savings. This is a valuable service in itself as it enables the customer to try something new interesting and friends and family without breaking the bank. If you enjoy your purchase then you have found something new and exciting to add to your life, if however it does not live up to your expectations then you have not wasted a huge sum finding this out. On the rare occasions there has been any sort of problem Groupon has sorted it out quickly and efficiently and solved it or made a refund. Their customer service is excellent, easily reached and pleasantly helpful. I would highly recommend Groupon.
Helpful Report
Posted 7 years ago
I bought an oil change coupon from the Los Angeles Groupon webage. The closest location where it is usable is more than 100 miles away.
Helpful Report
Posted 7 years ago
problem with a purchase,i contacted them about this and they acted quite quickly ,just asking to send photos of the problem .they replied within three days and because the stock of the item i had ordered was sold out.they offered me the choice of either a full refund or a fifteen pound refund if i wanted to keep my order(it was where it had been packed and had scuff marks on it which were really out of sight and did not really affect it )so all is well
Helpful Report
Posted 7 years ago
I have ordered and received numerous items from Groupon and have always had excellent service with all discounted products.
Helpful Report
Posted 7 years ago
Service excellent and very happy
Helpful Report
Posted 7 years ago
Bought an electric toothbrush - very good value, exactly as described. It arrived within 2 days, well packaged - left in a safe place. Will definitely use them again.
Helpful Report
Posted 7 years ago
It has been easy to select and pay for items. They have a tracking system that allows you to see roughly which day you can expect delivery and when each item has arrived I have never been disappointed with either the packaging or the content. The goods are competitively priced and I would recommend others to check the website out.
Helpful Report
Posted 7 years ago
I purchased a bed frame from Group On. The bed arrived in good condition however it was missing screws that held the legs on. The screws are specific to the bed so I could not go to a hardware store to purchase them. I called, took pictures, emailed Groupon and all they said was to return the bed at my cost. The bed frame weighed almost 70 lbs and the shipping cost was half the price of the bed. Beware of Groupon. They knew I wouldn't return the bed because of the weight so they got me and will do the same to you. DO NOT ORDER FROM GROUPON. Delete the app, pay a little more but know it will be with an honest company.
Helpful Report
Posted 7 years ago
I had 1 day, hopped on groupon, bought it, then saw that you have to wait 24 hours to use the groupon. Will never use groupon again.
Helpful Report
Posted 7 years ago
Ordered lots of different items, all are of good quality, they arrive when they say they will. Any gripes Groupon are very good at dealing with them and refunding where appropriate.
Helpful Report
Posted 7 years ago
I'm so happy with my Groupon. I really love my classes at I Love Kickboxing MedfordMA. The promotion is amazing, and they have really good packages.
Helpful Report
Posted 7 years ago
The full length curtains i bought from Groupon are amazing. And fit perfectly, plus I saved myself £60 against high street prices. Highly recommend!
Helpful Report
Posted 7 years ago
Groupon is rated 2.0 based on 1,151 reviews