Login
Start Free Trial Are you a business?? Click Here

Groupon Reviews

2.0 Rating 1,151 Reviews
23 %
of reviewers recommend Groupon
2.0
Based on 1,151 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Groupon 5 star review on 29th June 2024
ABEBE TSEGAYE
Groupon 1 star review on 21st November 2023
Mike H.
Groupon 1 star review on 11th May 2023
Kim T
Groupon 1 star review on 9th May 2023
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
33
Anonymous
Anonymous  // 01/01/2019
The order process was very quick & the item came within two days!
Helpful Report
Posted 7 years ago
I bought a Groupon for an activity that said to call 2 weeks ahead of time to book an appointment. I started calling a month ahead and the business was completely booked. Even though Groupon says they'll give a refund if you don't receive the goods or services, when I contacted them, they refused to give a refund, saying my claim was over 3 days after purchase and that their computer system wouldn't let them. Never again.
Helpful Report
Posted 7 years ago
They have great bargains
Helpful Report
Posted 7 years ago
no messing around, delivered on time
Helpful Report
Posted 7 years ago
Ordered a pushchair that was poor quality asked for it to be returned they said they would come and collect it waited 2 weeks for someone to collect but they emailed me saying they couldn't get anyone out to collect it so I had to arrange delivery now nearly a month on and I am still waiting for a refund although the pushchair has been sent back
Helpful Report
Posted 7 years ago
They wouldn't provide a refund for a promo code that did not work. Not impressed.
Helpful Report
Posted 7 years ago
Quick delivery , item delivered on time.
Helpful Report
Posted 7 years ago
Items that I have purchased have always arrived on time and exactly as described
Helpful Report
Posted 7 years ago
Great deals and money saving to be made, 5*s
Helpful Report
Posted 7 years ago
Booked a slot, no availability.. Voucher ran out. Got given 4 different numbers. No one would take responsibility and help......
Helpful Report
Posted 7 years ago
I purchased a Groupon for salon seventy six for a wash, cut& blow dry in February. Every time I phoned to get an appointment they were fully booked for a month and very rude telling me they would never do a Groupon again. In the end I gave up. Just before my Groupon expired in May I contact Groupon to see if I could get a refund..they told me to contact the shop and get them to send me an email verifiying that I had not used my Groupon. Didn't bother as they were so rude. Will never use Groupon again.. Nightmare
Helpful Report
Posted 7 years ago
They provided a bulk supply of a product that is otherwise very expensive to buy in high street shops, and it was promptly direct to my house.
Helpful Report
Posted 7 years ago
never used groupon until about 6 months ago very sceptical but have to stay my opinion has changed as made several orders now and I have been kept in the loop every step of the way with regular emails and delivery updates. My items have been on time and arrived in immaculate condition.
Helpful Report
Posted 7 years ago
Great offers and always sort out any problems you might have.
Helpful Report
Posted 7 years ago
A good range of products that are reasonably priced.
Helpful Report
Posted 7 years ago
Excellent value for money and easy to use
Helpful Report
Posted 7 years ago
Excellent value for money and easy to use
Helpful Report
Posted 7 years ago
Very efficient with communicating. Extremely thorough.
Helpful Report
Posted 7 years ago
Speedy service, all detail available on the web page. Easy purchase
Helpful Report
Posted 7 years ago
I purchased an egg boiler and it's fab. I hadn't had a poached egg for 9 years because of the complete faf using the poaching pan which was the size of a banjo and had 7 pieces to wash up afterwards! Plus the fact that I only have an electric hob which takes ages to warm up and cool down and is uncontrollable. However, my life is now totally enriched by my little egg boiler. It is very compact, (about the size of half a gallia melon) and it can poach 2 eggs in approximately 7 mins and then buzzes to tell you it's finished. It also has the capacity to boil 7 eggs, which is great for families, and of course you can also use the boiled eggs to make egg mayonnaise. I loved it so much I bought another one for my niece who's going to uni and keeps forgetting she's put the eggs on and burning her mum's saucepans, so now she won't forget because the buzzer will remind her.
Helpful Report
Posted 7 years ago
Groupon is rated 2.0 based on 1,151 reviews