Groupon Reviews

Name: Groupon
Rating: 1.96

2.0 Rating 1,153 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

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Metrics

2.0

Based on 1,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes I am happy”

Helpful Report

Posted 9 months ago

“Just returned from a 1.5 hour cruise tour Richard architectural in Chicago. Can’t remember the guys name who spoke, but he was absolutely wonderful. He knew all the buildings. He knew all the dates they were built. He knew the owners very knowledgeable. This groupon purchase was great, and we saved money.and I was very pleased with the results today.”

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Posted 9 months ago

“Trustworthy fun offers for all age and ability 👍”

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Posted 2 years ago

“I cannot say enough good things about this company! Due to medical issues during the last year our flowerbeds were a disaster. At our age 74 and 76 the cleanup looked overwhelming! We found Blackwells on Groupon and hired them. Mr Jones was fast, friendly, fair and professional ☆☆☆☆☆ We're having them back to do more🙂”

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Posted 3 years ago

“I always find good deals and save money.”

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Posted 3 years ago

“I purchased a double bed Orthopedic Mattress 7000 count Med to Firm. It is the best Mattress I have ever bought.. Very deep.. and the price Fantastic @ £159. Was delivered when stated. I would recommend this item 100%”

Helpful Report

Posted 3 years ago

“I have used groupon for a few years now and have always been happy with my purchases. However just before the lockdown I could not order , the purchases would not go through . I got in touch with them they offered me a few solutions one of which did the trick .i was very happy with there customer service as they seemed genuinely concerned about my issues with the order.”

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Posted 4 years ago

“Always deliver on time, never had any problems of any of goods bought,well happy 👍👍”

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Posted 4 years ago

“Ordered 2 of an item, only 1 came. Did a live chat with them and they refunded the whole purchase price and I could keep the 1 item. Not sure if redeeming the refund will be simple but going on their performance so far, I have high expectations.”

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Posted 4 years ago

“l bought my daughter a star for her 43 birthday as she is really into astrology and she was so surprised and excited she named her star after me and her! We had fun with it all day long it was Best Gift Ever!!”

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Posted 4 years ago

“Excellent deals that I couldn't find anywhere else. You can add a little bit of luxury to your home that you would never been able to afford.”

Helpful Report

Posted 5 years ago

“Forever forest in Egg Harbor New Kersey is truly a spectacular event. ! No need to take the kids to the Pilot Express check out this enchanting village in New Jersey! We really had a ball the magic sleigh was awesome and the Santa shop magical! We had mad so much fu. With the elves and the holiday happy carols. I give this place six stars as the was a wonderful experience. The owners are very hospitable and friendly we all went home with a holiday tree and happy vibes. Thank you Emeil and the Forwver Forest team Happy Holidays Catherine Johnson Gerber Finance Inc. Event coordinator”

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Posted 5 years ago

“Intertrips to China and guide David Yan was fantastic. Knowledgable and funny He had alot of tips.”

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Posted 5 years ago

“I placed an order online last week, I forgot to change my mailing address since I just moved. I reached out to customer service. It was too late to change the address on the order. But they did resend the items that I bought, to my current address. I am very appreciative. Thank you for your kindness”

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Posted 5 years ago

“I needed help twice with an expired groupon. Both of the young men who helped me at different times, were very good at resolving my problems. I am happy with the outcome of these calls. There names are Kenny, and Jordon Josh 104”

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Posted 5 years ago

“Hi,Very interesting post.this is my first time visit here. https://www.flipkart.com/?affid=crishkuma1 https://flipkart-cashback-offers-today.blogspot.com”

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Posted 5 years ago

“A brilliant site full of wonderful discounts to keep the family entertained. The ‘online chat’ facility is fantastic for resolving any issues e.g. if a retailer closes down before you use your voucher they are quick to refund you once informed! :)”

Helpful Report

Posted 5 years ago

“I purchased a Groupon from Central Pressure Wash to get my house cleaned and called to make my appointment today. I was hoping to get on their schedule for the next Saturday, but was informed by the owner that they were booked. He asked me where I was located and I told him. Said he was in my area and could come to my home this afternoon. That is not what I was expecting but it was a welcome surprise. They just finished my home and it looks brand new. I am very happy that they were able to come out today when I called and was able to clean my home in time for graduation. Their service is top notch and the prices are reasonable. I will definitely call them again.”

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Posted 5 years ago

“Delivery charge only £1.99. Vary fast deliver.”

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Posted 6 years ago

“Great deals and very helpful customer service team. Would highly recommend”

Helpful Report

Posted 6 years ago

Groupon is rated 2.0 based on 1,153 reviews