“I’ve rented my device and its accessory for a year, not missed a payment, the device wasn’t new when I received it, although I can have no complaints about its condition. However, it became clear as to why they stopped telling you the future purchase price until after the rental period is up.
After twelve months of renting an already used device, their offer for me to purchase it from them is about 10% cheaper than the retail price. That’s an absolute rip-off and I’ve learned my lesson about renting from them. If you’re even thinking about buying the device, rather get it in instalments. There is no benefit to renting from Grover, unless you only need an extremely costly device for their shortest rental period. Never wasting a cent with them again.”
“Terrible Customer Service and a Rip-off
I have rented a Product for 36 Months and it said that I could buy it after 24 Months of renting. When I tried reaching the customer service to buy it, they just removed the function to buy off of my product. Would not recommend!”
“I ordered the new Samsung Flip 3 on Grover, and payed. After on week “my order is being packed and the crew is searching for my device at the warehouse. And I waited with this status for ca. a week. I texted Grover to find out what’s going on and they told me they have delivery problems so they don’t have the device. After two more weeks I quite my order, because I needed a new phone real quick and I thought (because of advertising by Grover) I only have to wait 3-4 days. Thx for nothing.”
