GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.49

4.5 Rating 52,892 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 52,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 4th November 2024

GSFCarParts.com 5 star review on 22nd October 2024

GSFCarParts.com 5 star review on 16th June 2024

P Skinner

GSFCarParts.com 5 star review on 9th May 2024

C Mihalcea

GSFCarParts.com 5 star review on 16th April 2024

M Stuart

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two items on a Friday. The tracking system said that they would arrive on Wednesday. Only one item was delivered. It wasn't until I complained to GSF customer service after a 20 minute wait on the phone that I was told that the battery would be delivered the following Monday. About 30 minutes later an email appeared from the courrier saying that they would deliver on Friday. So my battery took a week to come. Not very good.”

Helpful Report

Posted 1 week ago

“i ordered parts on line and 1 part is wrong for my car ? i have been ringing all morning just saying Agent to busy ??? i have been to one of the local branch and had to buy a new one and he said i have to send this back ? come on this is not my fault and i have to pay for return !!!!!!!!!!!”

Helpful Report

Posted 1 week ago

“I needed a new car battery and ordered a replacemnt from GF Car Parts at a good price. GSF itself semed fine with the god sayng they had been shipped within 24 hours. However as we stand now more than a week later and 3 failed promises from UPS that they will deliver and not turning up you cannot help but be dissatisfied with the purchase. Whilst the company itself may be dong a good job that is pointless if the carriers being used are so unreliable, not delivering when promised and constantly changing the time they will arrive. 3 wasted days waitng for UPS to turn up. That also on top of the fact that I have been unable to use my car for all the time I have now been waiting for the delivery.”

Helpful Report

Posted 1 week ago

“the parts and price was very good but delivery was terrible i was advised of delivery on tuesday and part arrived on friday”

Helpful Report

Posted 1 week ago

“After being quoted between £500-£750 to get discs and pads all round, I was able to get Brembo front and rear discs for just over £100 in the sale. This cut down the cost considerably. It’s not the first time I’ve saved a lot of money by using GSF.”

Helpful Report

Posted 1 week ago

“Ordered on 26th nov and still hasn’t arrived”

Helpful Report

Posted 1 week ago

“The people I deal with at the local store are fantastic, stocking levels are very good, the only issue is the website, which sometimes behaves in very weird ways.”

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Posted 1 week ago

“GFS email address just bounced back , making it very painful to return my order.”

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Posted 1 week ago

“Items are good quality but when it comes to online customer service they are dumb don’t read properly and honestly a joke”

Helpful Report

Posted 1 week ago

“Arrived when said , correct order , free delivery, no problems experienced with this company.”

Helpful Report

Posted 1 week ago

“Great service. Delivered on time and good value for money”

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Posted 1 week ago

“Delivered one day late by UPS and upside down even though the packaging indicated the correct way up.”

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Posted 1 week ago

“excellent price and excellent battery i ordered”

Helpful Report

Posted 1 week ago

“Ordered a starter battery on Sunday, used standard service and it arrived 3 days later. Kept informed on delivery progress at all steps of the way.”

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Posted 1 week ago

“45 minutes on hold to cancel a next day delivery order that hasn't come for 4 days!”

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Posted 1 week ago

“Competitive price & very fast delivery time. Only issue was with delivery & out of GSFCarParts control. Delivery drive left car battery on it's side despite box clearly stating "This Way Up" to ensure it remained the right way.”

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Posted 1 week ago

“Can't send out orders and send email to wrong address”

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Posted 1 week ago

“Disappointing as these wiper blades were totally wrong for my car. I entered my car reg and the site said they would fit!!!”

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Posted 2 weeks ago

“Easy to order, good price quick delivery”

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Posted 2 weeks ago

“DELIVERED ON TIME , ORDER WAS CORRECT & A VERY GOOD PRICE.”

Helpful Report

Posted 2 weeks ago

GSFCarParts.com is rated 4.5 based on 52,892 reviews