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GSFCarParts.com Reviews

4.5 Rating 54,851 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,492
 Metrics Info
4.5
Based on 54,851 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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C Hartley
Verified Buyer
“I have used gsf for a few years and never had any issues, but I ordered a battery and paid for next day delivery, I've never heard so many excuses, about the order not arriving , they blamed ups for the delay but I contacted ups and they said that they had not even received any info or order to deliver on my item , I did receive the item eventually and a refund for the next day delivery payment, but poor service this time”
Helpful Report
Posted 3 months ago
J Clegg
Verified Buyer
“Comma Automatic Transmission Fluid AQM , 5 years shelf life , dated 15/11/2017... 6 years but I'm not too bothered as it was cheap and I'm experimenting with oils/ATFs ( in general )”
Helpful Report
Posted 3 months ago
N Harris
Verified Buyer
“Easy to order but I paid for next day delivery & it took a week to arrive”
Helpful Report
Posted 3 months ago
S Johnson
Verified Buyer
“In the past I have had no issue ordering from GSF car parts but on this occasion a simple battery order due to be delivered in 2-3 days turned into a complete nightmare with the battery going missing then a delivery attempted two weeks later.”
Helpful Report
Posted 3 months ago
B Morton
Verified Buyer
“2 orders in the space of a week, paid the extra for next day delivery and neither orders were next day,I appreciate it was a fault with the courier and they refunded the next day delivery cost and offered me a discount on my next order. However again I paid next day delivery and it still took 2 days. Won’t be using again, I’ll just drive 8 miles to euros and pick up myself”
Helpful Report
Posted 3 months ago
G Scarrott
Verified Buyer
“web site very poor discount codes do not always go in correctly”
Helpful Report
Posted 3 months ago
E Brigdale
Verified Buyer
“Slow delivery time, with no explanation of any delays”
Helpful Report
Posted 3 months ago
P Moore
Verified Buyer
“Shocked by the customer service.”
Helpful Report
Posted 3 months ago
H Duncan
Verified Buyer
“Won't answer my quiey, all BOT related and Chat Bot.. Error on my order at the branch and no one has called me back to sort the issue out. Gone on since 31/12/24..”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Impossible to get through on the phone. Waited 20min for the call to be terminated saying no agents available. The lads in the Small Heath shop were very polite and helpful”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I ordered a socket set and it said delivery only so I paid. I waited in for the delivery only to find out the order had been cancelled. I looked on the website and it still stated the items were in stock for delivery.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Still waiting for a reply after you sent the wrong product!!!! Given a 2 because I have shopped with you before and everything was perfect. This order has gone wrong!”
Helpful Report
Posted 3 months ago
S Laco
Verified Buyer
“It’s not good for my car so I need to return”
Helpful Report
Posted 3 months ago
G Goulden
Verified Buyer
“I ordered anty roll bar rubbers, you sent rong one's, to fit my Mercedes Estate C Class, they was far to small”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Ordered the part on line for next day collection when I arrived they couldn't find it so worded one from another store. To be picked up the next day. I collected it but when I got home it was a different make and looked used. I then had to go to a different store to get the part felt very messed around.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Good products but delivery was 4 days late which generated extra spending. Really not happy about it”
Helpful Report
Posted 4 months ago
O Mohamed
Unverified Reviewer
“I spent over two months investing, and when I finally attempted to withdraw my funds, my account—holding over $186,120—was unexpectedly locked. Customer service has not responded to my withdrawal requests. After sharing my experience with friends, they advised me to contact lilo grace 75 @ gmail .com . Their guidance was crucial, and I was able to successfully recover my stolen money with their help. you can also contact then on Wh-a -ts- A-p-p ‪+1-6-1-5-4-1-4-1-5-6-2”
Helpful Report
Posted 4 months ago
R Whitehead
Verified Buyer
“Good price but unfortunately there was a 3 day delay in despatch which I was not told about due to a stock issue. After holding in a queue for 20 minutes when I phoned to chase I was told my order would be despatched on an overnight delivery but it was not. Part delivery was made in a further 2 days and the second part in 3 days. I think I'll click and collect in future.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Ordered on a Tuesday and paid for next day delivery. Didn't arrive until Saturday”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Slow response. Items went missing. Had to chase. No apology. When replacement items arrived after being chased, there were parts missing.”
Helpful Report
Posted 4 months ago
GSFCarParts.com is rated 4.5 based on 54,851 reviews
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